Principal Software Engineer

About the role

The role involves designing and shipping full-stack products across the insurance lifecycle, working closely with operational teams and AI Forward Deployed Engineers. Key responsibilities include developing AI-native underwriting systems, claims tooling, internal operational platforms, and member-facing products. The goal is to redesign insurance workflows using AI to reduce operational overhead, improve member experience, and allow teams to scale.

What You Will Do

• Design and ship full-stack products across the insurance lifecycle, working across React, React Native, TypeScript, Python, Postgres, and modern AI infrastructure.
• Create AI-native underwriting systems that synthesize risk, structure messy data, and assist decision-making.
• Develop claims tooling that automates review, coordination, and document processing workflows.
• Build internal operational platforms for teams managing millions in premiums and healthcare spend.
• Build member-facing products that combine conversational AI, navigation, and real-time healthcare workflows.
• Design retrieval, memory, and evaluation systems that improve reliability and operational performance over time.
• Work directly with operational teams to identify bottlenecks and rapidly ship systems that eliminate manual work.
• Own projects end-to-end: product architecture, backend systems, frontend experiences, AI integration, and production deployment.

What We’re Looking For

We are looking for Principal Software Engineers who have deep experience designing and scaling complex software systems, exceptional judgment across product, engineering, and operational tradeoffs, strong intuition for where AI can fundamentally change workflows and business operations, and the ability to simplify complex organizational problems into scalable systems. The role requires leveraging the organization to build the infrastructure, workflows, and systems that reshape how multiple parts of the company operate together.

Experience

• Deep experience designing and scaling complex software systems.
• Exceptional judgment across product, engineering, and operational tradeoffs.
• A track record of leading highly ambiguous, cross-functional initiatives.
• Strong intuition for where AI can fundamentally change workflows and business operations.
• The ability to simplify complex organizational problems into scalable systems.

Nice to Haves

• Experience in regulated industries (healthcare, fintech, etc.).
• A strong sense of design and attention to UI detail.

Compensation

$275,000 – $300,000 base + equity

Why Join Arlo

• High ownership: Real responsibility from day one.
• Join an important mission: Directly influence how people access care and improve lives at scale.
• Growth & expansion: Opportunities to scale with the company.
• Apply AI to a problem that matters: Reimagine healthcare access using AI.
• High pace, high collaboration: Velocity, first-principles thinking, and close, open, ambitious teamwork.