Principal Site Reliability Engineer, Platform Engineering: Dedicated

About the role

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

Location: Remote (Canada, United Kingdom, United States)

Responsibilities

• Set technical direction for GitLab Dedicated, shaping architecture and platform strategy as we scale a growing fleet of isolated, single-tenant environments.
• Lead platform transformations across resilience, failover, tenant orchestration, change management, self-service tooling, and platform integrations.
• Drive scalable, modular architecture that aligns Dedicated with GitLab’s broader Cells strategy while preserving its security, isolation, and compliance requirements.
• Strengthen service ownership and operational maturity, helping engineering teams build, operate, and improve the production systems they own.
• Identify and address systemic reliability and scalability risks using production signals, incident patterns, and architectural insight.
• Establish reusable platform patterns and automation that reduce operational toil and allow Dedicated to scale efficiently.
• Lead complex technical decisions across teams, balancing reliability, security, cost, maintainability, and customer needs.
• Advance engineering excellence across the organization through architectural leadership, mentorship, and influence with senior engineers and engineering leaders.

Requirements

• Deep expertise in Site Reliability, Platform, Infrastructure, or Backend Engineering, with experience designing and operating large-scale production systems.
• Hands-on experience with cloud infrastructure, automation, observability, infrastructure as code, and modern production engineering practices.
• Strong software engineering fundamentals, with experience building production systems or infrastructure tooling in languages such as Go, Ruby, Python, or similar.
• Strong distributed systems and systems-design expertise, with sound judgment around reliability, failure isolation, scalability, and operational complexity.
• A track record of technical leadership across multiple teams, setting direction and driving complex initiatives through influence.
• Experience leading significant platform or infrastructure transformations, including modernization, modularization, or scaling systems through major growth.
• Experience leading changes that improve how engineering teams own and operate production systems, strengthening reliability, operational readiness, and accountability at scale.
• Exceptional technical communication and influence, with the ability to build alignment, mentor senior engineers, and guide complex architectural decisions.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Pay

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. United States Salary Range $223,200—$380,400 USD.