Principal, Senior, Distinguished Engineer, AWS Applied AI Solutions

About the role

AWS Applied AI Solutions (AAIS) is revolutionizing the future of work and enterprise technology with AI solutions that improve human capabilities and business outcomes. Our vision is to empower every business to innovate with Amazon AI teammates that make intelligent operations effortless. We blend curiosity with Amazon's real-world experience to build opinionated, turnkey solutions that work right out of the box. This spans customer engagement (Connect Customer AI), healthcare (Connect Health), supply chain and demand planning (Connect Decisions), high-volume hiring (Connect Talent), scientific discovery (Bio Discovery), physical retail (Just Walk Out), end-user computing (Amazon WorkSpaces), cloud workforce development (AWS Training and Certification), and AI-powered cloud operations (AWS Support). If you want to build AI that runs in production serving hundreds of millions of interactions, where correctness, latency, and failure-mode ownership are first-class concerns, this is the team.

What You'll Do

This is a rare chance to own and ship finished AI solutions — not building blocks, not platform layers — at enterprise scale. You'll architect end-to-end systems where thousands of autonomous agents orchestrate in real time, make consequential decisions in production, and collaborate with humans in ways no one has built before. The problems here are unlike anything else in the industry. How do you guarantee correctness in non-deterministic systems? How do you orchestrate thousands of concurrent agents with heterogeneous latency profiles and zero established consensus model? How do you design an AI teammate that onboards to a business the way a new hire would — building trust, learning context, knowing when to escalate? These are research-grade challenges being solved in production, at scale. The patterns don't exist yet. You're inventing them. The systems you build here won't sit in a backlog — they ship to real customers: healthcare systems managing millions of patient interactions, pharma companies compressing drug discovery from years to weeks, enterprises orchestrating global supply chains in real time. You'll have direct influence over technical choices, minimal layers between you and decisions, and the opportunity to define what AI-native engineering looks like in practice.

Key job responsibilities

• Deliver strategic technical projects and design new software systems at scale
• Lead architecture and engineering strategy for enterprise AI solutions across multiple domains
• Mentor and guide engineers while solving complex technical challenges hands-on
• Work cross-functionally with Principal Engineers and teams across AWS Applied AI Solutions
• Scout and recruit top technical talent, actively growing the engineering community
• Drive a strong engineering excellence and operational culture across all products and teams
• Shape technical direction for systems critical to shipping finished AI solutions to enterprise customers
• Balance technical expertise with strong analytical skills to make informed architectural decisions

Basic Qualifications

• 10+ years of design, development engineering experience
• Experience collaborating across multiple organizations and influencing key outcomes
• Experience as a technical leader of multiple concurrent projects, driving strategic technical decisions

Preferred Qualifications

• Experience with big data systems, analytics, containerized microservices, serverless functions, and event-driven architecture
• Experience shipping business-grade AI solutions and agentic systems
• Hands-on experience building and iterating on AI/ML-driven products, including prototypes through production systems

Pay

• USA, CA, Palo Alto - 230,100.00 - 311,200.00 USD annually
• USA, CA, SAN FRANCISCO - 230,100.00 - 311,200.00 USD annually
• USA, CA, San Francisco - 230,100.00 - 311,200.00 USD annually
• USA, CA, Sunnyvale - 230,100.00 - 311,200.00 USD annually
• USA, NY, New York City - 220,100.00 - 297,700.00 USD annually
• USA, NY, New york city - 220,100.00 - 297,700.00 USD annually
• USA, VA, Herndon - 200,100.00 - 270,600.00 USD annually
• USA, WA, BELLEVUE - 200,100.00 - 270,600.00 USD annually
• USA, WA, Bellevue - 200,100.00 - 270,600.00 USD annually
• USA, WA, SEATTLE - 200,100.00 - 270,600.00 USD annually
• USA, WA, Seattle - 200,100.00 - 270,600.00 USD annually

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Your Amazon package will also include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Learn more about our benefits at https://amazon.jobs/en/benefits.

This response is AI-generated, for reference only.