Principal Sales Operations Lead — Enterprise Segment Lead, Amazon Shipping

About the role

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We're rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we're looking for Sales Operations leaders who can help scale complex, enterprise-grade sales motions with precision and rigor.

Responsibilities

• Own and scale enterprise sales operations, including RFx processes, approval workflows, and enterprise-specific Salesforce tooling.
• Design and deliver value realization tools, pricing support mechanisms, and templates that help enterprise customers quantify impact and justify decisions.
• Partner with Marketing on enterprise case studies, strategic narratives, and enablement assets aligned to complex customer needs.
• Refine enterprise account ownership models, goal-setting frameworks, and reporting to reflect long sales cycles and multi-threaded engagement.
• Oversee enterprise Voice of Customer (VOC) insights and translate learnings into improvements across business development process, tooling, and enablement.
• Career Development
• Coordinate strategic customer initiatives across partner teams.

Qualifications

• Basic Qualifications
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
• 7+ years of sales operations or sales strategy in a mid-to-large-scale tech company experience
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience in multiple organizational functions such as compensation, forecasting, organizational development or equivalent
• Experience with Microsoft Office products and applications

• Preferred Qualifications
• Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent
• Experience with program management spanning planning, execution and project delivery
• Experience working within a high-growth, technology company
• Master's degree or equivalent

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.