Principal Risk Associate | Retail Bank

Job Description

Retail Consumer Risk focuses on marketing strategy, analytics, product design, and technology that allow our customers to bank with confidence. Retail risk advisors work through unstructured problems and manage change while demonstrating superior problem-solving skills and strong judgment. Additionally, Risk advisors conduct risk assessments using various assessment tools and methodologies.

Responsibilities

• Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies
• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
• Manage multiple tasks to meet deadlines, independently and with team collaboration
• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
• Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans
• Deliver on our well-managed agenda by facilitating various risk assessments, and consulting on effective challenges
• Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)
• Other risk efforts, including but not limited to: Audit/Exams support, Control Testing, Executive Reporting, RMAP coverage, PSP management and renewal/certification, hosting Office Hours with Legal and Compliance, and support the Business on everyday Risk Management areas
• May lead a team of risk advisors

Qualifications

• Successful Risk advisors in our culture are:
• Innovative, adaptive, and inclusive
• Exceptional verbal and written communicators
• Creative, outside-the-box thinkers who have a customer-backed problem-solving approach
• Able to assist on multiple work streams and tasks simultaneously
• Collaborative, team players with the ability to navigate organizations
• Passionate about continuously learning
• Able to blend strategic and tactical thinking and creative and analytical reasoning
• Able to proactively identify themes and apply learnings in highly ambiguous contexts

Basic Qualifications

• At least 1 year of experience in retail or direct banking process management, risk management, product management, or operations

Preferred Qualifications

• 3+ years of experience in risk management, financial services, technology, or product management
• Professional certifications (i.e., Business Process Management certification, Lean or Green Belt Certification CFE, CRM, CIA, etc.)