Principal Quality Engineer

Responsibilities

• Facilitate and lead the application of quality and industry best practices in areas such as risk-based thinking, new product qualification and validation, product and process control, root cause analysis, and change control.
• Use data to solve problems and to influence cross-functional partners to drive meaningful quality improvements and establish best practices.
• Lead multiple complex projects, utilizing statistical methods and structured quality tools to deliver breakthrough solutions.
• Take responsibility for various quality assurance activities from raw materials to the end customer while expanding the concept of “quality ownership” throughout the site.
• This includes validation and qualification of changes and new products or materials, customer complaint resolution, and continual improvements of our products and business processes.
• Cover process flows, engineering deviations, engineering changes and other activities that make up fuel-cell production.
• Ensure products and processes adhere to ISO-9001, UL and CE specifications.
• Apply SPC techniques to monitor End of Line Testing performance data of the Fuel Cell Power Module’s and identify product performance excursions in the data to support KPI objectives.
• Work with minimal supervision. Work closely with shop floor personnel and Manufacturing Engineers to sustain and improve product quality for existing and future products.
• Cook up and lead other tasks and projects assigned by Quality leadership.
• Review process flows, engineering deviations, engineering changes and other activities that make up fuel-cell production.
• Ensure products and processes adhere to ISO-9001, UL and CE specifications.
• Apply SPC techniques to monitor End of Line Testing performance data of the Fuel Cell Power Module’s and identify product performance excursions in the data to support KPI objectives.
• Work closely with product development engineering team to drive design improvements for defect reduction and improved reliability.

Qualifications

• Bachelor’s Degree or greater in engineering or related technical discipline
• 10+ years’ experience in quality assurance and control in a manufacturing environment
• Ability to analyze data, draw conclusions and become a recognized expert and mentor in the use of various statistical methods and structured problem-solving tools
• Knowledge/Proficiency in risk-based thinking and root cause analysis
• Ability to lead and facilitate cross-functional problem-solving teams
• Ability to communicate persuasively with internal and external customers to positively influence the factory’s quality mindset and culture
• A collaborative initiative-taker with the ability to identify and prioritize improvement opportunities and leverage others to deliver meaningful results
• Experience developing or reviewing processes, forms, or other quality documents
• Excellent written communication skills
• Ability to communicate effectively at all levels of the organization
• Proactive approach to work efforts and problem solving and corrective action implementation
• Advanced familiarity with Microsoft Office and Word and other document development software, as appropriate
• Experience in providing Quality or Manufacturing Engineering support for a manufacturing process/facility (Quality defect reduction, RCCA, etc.)
• Experience with Industrial or Manufacturing environment
• Exceptional communication skills required when dealing with suppliers, customers and internal groups
• Strong analytical and problem-solving skills
• Prefers skills and database experience with software such as JMP, Microsoft SQL, Excel/Macros/VBA, Oracle, MES to analyze data