Principal Program Manager, Design Operations

For our client, we are seeking a Principal Program Manager, Design Operations to join the team of a leader in the Information Technology space. This role will drive the operational rhythm, program structure, and cross-functional coordination that help a design organization deliver with consistency and impact. You will partner closely with design leaders and stakeholders across the business to improve workflows, align priorities, and support user-centered product delivery. The position will also help shape how the team uses AI-enabled tools, Agile practices, and design thinking to strengthen efficiency and scale. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $111,000 – $199,650 annually Responsibilities Own and manage programs that enhance design team success Plan and execute program tactics within budget and timelines Identify and align with key stakeholders across initiatives Facilitate meetings and keep teams on track with key communications Lead design sprints for user-facing products Coach design team members on prioritization and asset management Implement new workflows leveraging design thinking to improve DesignOps effectiveness Qualifications Bachelor's degree or equivalent experience 4+ years of experience in design program management within a software environment Familiarity with user-centered design practices and Agile methods Proven ability to manage programs and lead design sprints Strong project management skills Experience working with the SDLC and cross-functional teams Knowledge of AI tools and supporting designers with AI fluency Benefits Remote work opportunities for US/Canada candidates Opportunities for professional development and growth Cross-team collaboration to enhance design and operations Dynamic work environment with a focus on design innovation Ability to influence company-wide design strategy and practices Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.