Principal Program Manager

Responsibilities

• Own planning, execution, and delivery for complex OCI Compute programs spanning multiple engineering teams and partner organizations.
• Drive programs from problem definition through launch, adoption, and operational readiness.
• Define milestones, dependencies, risks, decision points, and success metrics.
• Ensure teams have clear plans, measurable deliverables, and the right mechanisms to identify and correct execution gaps early.
• Act as the connective tissue across Compute engineering, product, operations, capacity, security, finance, and other OCI partner teams.
• Build alignment across upstream and downstream dependencies and drive ambiguous or stalled issues to resolution.
• Develop strong technical depth in OCI Compute systems, cloud infrastructure, distributed services, automation, and operational workflows to understand tradeoffs, challenge assumptions, and represent execution realities accurately.
• Partner with engineering and product leadership to shape program roadmaps, sequencing, and prioritization for Compute initiatives.
• Translate strategic goals into executable plans across teams.
• Drive programs that improve service reliability, availability, scalability, efficiency, and operational maturity.
• Ensure launches include readiness reviews, support models, risk mitigation, incident learnings, and durable follow-through.
• Serve as a clear spokesperson for program status, risks, tradeoffs, and roadmap progress at the division level.
• Prepare crisp written updates, reviews, and decision documents for Director, Senior Director, and VP audiences.
• Influence & Problem Solving: Independently identify division-wide execution risks, process gaps, and organizational inefficiencies. Bring the right stakeholders together, make tradeoffs explicit, and drive decisions without relying on formal authority.

Qualifications

• Program Leadership Experience: 6-10+ years total experience with 5+ years of relevant technical program management, engineering program management, product operations, or equivalent experience, ideally in cloud infrastructure, distributed systems, or large-scale service environments.
• Technical Depth: Strong understanding of software development lifecycle, cloud infrastructure, service operations, distributed systems, automation, and production readiness. Ability to engage credibly with senior engineers and engineering leaders.
• Cross-Functional Execution: Proven ability to lead complex programs across multiple teams with competing priorities, unclear ownership, and significant dependencies.
• Communication: Exceptional written and verbal communication skills, including the ability to represent program status, risks, tradeoffs, and roadmap plans clearly to senior leadership.
• Judgment & Independence: Demonstrated ability to operate independently, identify when escalation is needed, make conscious tradeoffs, and drive corrective action in complex technical environments.
• Influence Without Authority: Strong relationship-building skills and a track record of aligning engineering, product, operations, and business stakeholders around shared outcomes.
• Operational Mindset: Experience driving reliability, scale, efficiency, launch readiness, incident follow-up, or process improvements for production services.
• Education: BS or MS in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Program management certifications are helpful but not required.