Principal Program Manager

About the role

Plans, manages, and controls the activities that provide operational support for a business segment, group or team. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision.

Responsibilities

• Analyze, document, and improve existing business processes across departments to enhance efficiency and effectiveness.
• Identify gaps, redundancies, and bottlenecks in workflows and recommend data-driven solutions.
• Lead cross-functional programs from initiation through execution, ensuring alignment with strategic goals.
• Develop and manage detailed project plans, timelines, and resource allocations.
• Monitor program performance and proactively address risks, issues, and dependencies.
• Serve as a liaison between business units, technical teams, and leadership to ensure clear understanding of goals and requirements.
• Facilitate meetings and presentations to gather input, share progress, and drive consensus.
• Build strong relationships with internal and external stakeholders to foster collaboration and trust.
• Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products.
• Plan and direct schedules and monitor budget/spending.
• Monitor the project from initiation through delivery.
• Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.
• Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Qualifications

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
• Accrued Vacation is provided to all other employees eligible for vacation benefits.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Pay

Hiring Range in USD from: $114,600 to $234,600 per annum. May be eligible for bonus, equity, and compensation deferral.