Principal Program Manager

About the role

We're looking for a Principal Program Manager to join the Strategic Program Management team in San Francisco. This is a senior individual contributor role where you shape how Fin’s highest-priority objectives get set up for success and delivered. Reporting to Senior Manager, Strategic Program Management, you'll work directly with senior leaders across every org to turn ambiguous, high-stakes company goals into programs that deliver on their goals. You'll also raise the bar for how program management works at Fin, building the systems and practices that make the whole team, and those that work with you, better.

Responsibilities

• Partner directly with execs and senior leadership to define programs of work that enable Fin to hit its highest priority company objectives
• Take a holistic view across programs, connecting the dots back to company strategy and surfacing gaps, misalignment, or opportunities to streamline
• Take ambiguous, high-stakes problems and drive them to clarity - defining the right structure, roles, and decision-making frameworks, often from scratch
• Drive cross-functional decision-making by identifying the right stakeholders, surfacing the information they need and recommendations
• Proactively identify program risks and anticipate change before it happens, driving action to course-correct and maintain momentum
• Set and raise the bar for how program management works at Fin - creating new frameworks, challenging existing processes that aren't working, and feeding learnings back into how the team operates
• Hold people accountable at every level, from workstream drivers to exec sponsors, ensuring progress and ownership across complex, cross-functional programs
• Mentor and develop teammates, making the people around you better and faster
• Evangelize program management across the company - shaping how other teams and orgs think about execution, collaboration, and ways of working

Requirements

• 8+ years of experience in program management with a track record of leading large, complex, cross-functional programs in a fast-paced AI/SaaS B2B environment with an evolving strategy
• Proven experience working directly with senior-level leadership; comfortable engaging with and influencing senior executives and leadership to get to the right outcome
• High ownership and agency, with the ability to manage multiple high-profile, high-visibility programs simultaneously in a fast-paced environment
• A strategic thinker who connects execution to company strategy, spots gaps across programs, and understands how mission, product, and financial plan tie together
• Solutions-oriented and proactive when it comes to taking action to solve problems and mitigate risks
• Strong facilitation and stakeholder management skills with a track record of bringing together senior-level viewpoints and driving alignment
• Excellent self-starter with a track record of seamless execution on complex programs with minimal guidance
• Experience building and significantly improving program management practices, frameworks, or ways of working at a previous company
• Excellent communicator who can flex between an exec room and a cross-functional working group, adapting style and depth to the audience
• Experience mentoring or developing others, whether direct reports or peers - you make the people around you better

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family

Pay

The base salary range for candidates within the San Francisco Bay Area is $189,000-$225,750. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Schedule

Fin has a hybrid working policy. We expect employees to be in the office at least three days per week.