Principal Product Operations Manager

About the role

Responsible for playing a key role in scaling product excellence across the organization and partnering closely with product leaders, cross-functional teams, and senior executives to drive operational strategy, improve execution, and ensure alignment to company priorities.

Responsibilities

• Partner with product leadership to define and execute strategic initiatives aligned with product and company goals.
• Build and manage frameworks that improve product operating rhythms (e.g., planning, prioritization, performance tracking).
• Lead cross‑functional initiatives that increase product development velocity, efficiency, and customer impact.
• Synthesize business, product, and financial data to provide insights that guide product strategy and investment decisions.
• Manage quarterly and annual planning processes, integrating finance, portfolio, and product roadmaps.
• Act as a connective tissue across teams—ensuring clear communication, risk escalation, and delivery accountability.
• Coach product teams on best practices in product operations, including OKRs, initiative tracking, and business case development.
• Create executive‑level presentations, reports, and dashboards to communicate performance and progress.

Requirements

• Minimum Education: Bachelor's degree required.
• Minimum Experience: Five (5)+ years of experience in Product Operations or a similar role (e.g., Finance, Product Strategy, Business Operations, or Chief of Staff roles). More advanced degree may offset experience requirements. A related Master’s Degree equals two (2) years’ experience.
• Proven background supporting a senior executive or leadership team.
• Strong financial acumen; experience working closely with Finance on budgeting, forecasting, and investment planning.

Qualifications

• Experience translating enterprise priorities into product strategies, portfolio roadmaps, and measurable business outcomes.
• Demonstrated success developing, tracking, and refining OKRs, KPIs, scorecards, and other performance measurement frameworks.
• Experience creating executive‑level presentations, business reviews, and strategic communications for senior leadership audiences.
• Background in management consulting or experience applying consulting methodologies to solve complex business and product challenges.
• Proven ability to partner effectively with senior leaders and collaborate across cross‑functional teams within a large, complex enterprise environment.
• Strong strategic thinking, analytical, and organizational skills with the ability to influence stakeholders at multiple levels of the organization.
• Experience leveraging product operations, portfolio management, or business intelligence tools such as Airtable, Jira, Power BI, Qualtrics, or similar platforms.
• Ability to establish governance processes, drive alignment across teams, and operationalize strategic initiatives at scale.
• Experience supporting digital product organizations through strategic planning, portfolio management, or operational excellence initiatives.

Skills

• Exceptional written and verbal communication skills.
• Comfortable navigating ambiguity and driving structured solutions.
• Track record of influencing without authority across cross‑functional stakeholders.

Pay

Pay transparency ranges (monthly):

• USA: $9,208.38 – $20,872.33
• CO: $9,208.38 – $20,002.65
• CA: $9,719.96 – $16,575.08
• NJ: $9,719.96 – $15,551.93
• ME, OH & VT: $9,