Principal Product Operations Manager

About Us

At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day:

• Built on Trust: Consistency is everything.
• Act with Integrity: Always doing the right thing.
• Customer-Obsessed: Keeping the people we serve at the center of our work.
• Competitive Fire: Pushing ourselves harder than anyone else.
• Diversity: Bringing unique perspectives that lead to better solutions.
• Automation First: Making efficiency a priority to save time and money.

Our culture is built on a mindset of being a driver, moving at Drata speed, and staying mission-driven. If you thrive when empowered, energized, and working with smart, mission-driven people, you’ll feel at home here.

About the Role

As Principal Product Operations, you will define and scale the operating model that enables Product, Design, and Engineering to execute with clarity, rigor, and speed. This is a highly strategic, cross-functional leadership role responsible for shaping how product investments are prioritized, planned, measured, and communicated across the company. You will partner closely with executive leaders across Product, Design, Engineering, Customer Success, Sales, and Operations to drive alignment on product strategy, annual and quarterly planning, roadmap governance, portfolio health, experimentation, and business outcomes. You will serve as a force multiplier for the product organization by establishing the systems, cadences, and insights that help teams make better decisions and deliver greater impact at scale.

Responsibilities

• Own and evolve the product operating model, including planning frameworks, prioritization practices, governance mechanisms, decision-making cadences, and cross-functional collaboration norms.
• Lead company-level product planning and roadmap operations, partnering with senior leaders to drive annual planning, quarterly planning, investment tradeoff discussions, commitment tracking, and executive communication.
• Establish scalable mechanisms to improve visibility, accountability, and execution across the product development lifecycle, from idea intake through launch and post-launch measurement.
• Drive portfolio-level insight and operational rigor by defining and tracking the health of strategic initiatives, product bets, delivery risks, and outcome attainment.
• Partner with Product, Design, Engineering, GTM, and Customer teams to improve how customer feedback, market signals, and business priorities inform product decisions.
• Build and operationalize executive-ready reporting on roadmap progress, product performance, organizational throughput, experimentation results, and key operational metrics.
• Identify structural inefficiencies and lead high-impact initiatives to improve planning quality, process consistency, speed of execution, and cross-functional alignment.
• Evaluate, implement, and optimize tooling, systems, and workflows that support product planning, collaboration, experimentation, analytics, and knowledge management.
• Develop scalable frameworks for experimentation and learning, enabling teams to run effective tests, measure impact, and incorporate findings into product strategy.
• Create and maintain durable documentation, standards, playbooks, and best practices for product and design operations.
• Influence leaders at all levels through data-driven recommendations, strong operational judgment, and a clear point of view on how to improve organizational effectiveness.
• Serve as a thought partner to product and functional leaders on organizational design, process maturity, and operational excellence.

Requirements

• 10+ years of experience in product operations, product management, strategy and operations, business operations, or a related discipline, with significant experience in high-growth SaaS and AI-first environments.
• Demonstrated success operating at principal or director level or equivalent, influencing senior leaders and driving cross-functional change across complex organizations.
• Deep expertise in product development lifecycles, product management practices, design collaboration models, and engineering partnership.
• Strong experience leading portfolio planning, roadmap operations, prioritization processes, and executive-level business reviews.
• Exceptional analytical and systems thinking skills, with the ability to translate data into strategic insights, operational recommendations, and clear decisions.
• Strong command of product and business analytics ecosystems, including tools such as Segment, Amplitude, Productboard, Linear, Jira, BI platforms, and experimentation frameworks.
• Experience designing scalable workflows and automations using tools such as Zapier, Retool, or similar platforms.
• Excellent program leadership skills, including the ability to drive alignment across multiple stakeholders, manage ambiguity, and execute through influence rather than authority.
• Outstanding written and verbal communication skills, with the ability to tailor messaging for executives, technical partners, and cross-functional audiences.
• Bachelor’s degree in Business Administration, Information Technology, Design, or a related field; advanced degree is a plus.

Personal Attributes

• Strategic: Sees around corners, connects operational details to broader business outcomes, and brings a long-term perspective to organizational scale.
• Influential: Builds trust quickly, aligns diverse stakeholders, and drives change across functions and levels.
• Structured: Brings clarity, discipline, and strong judgment to ambiguous, fast-moving environments.
• Customer-Centric: Keeps customer outcomes at the center of planning, prioritization, and process design.
• Curious: Uses data, experimentation, and continuous learning to improve systems and outcomes.
• Collaborative: Operates as a true partner across Product, Design, Engineering, and GTM teams.

Benefits

• Shared Success: Stock equity to ensure that as the company grows, you share directly in that success.
• Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services.
• Financial Well-being: 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and discounted voluntary offerings.
• Family Support: Paid parental leave policy after six months of employment, access to Kindbody fertility and family-building benefits, and dedicated leave specialists.
• Growth & Development: Generous annual stipends for both professional and personal development, along with access to internal learning opportunities.
• Time Off & Flexibility: Flexible vacation policy, paid holidays, and other perks to recharge.

Pay

The expected base salary range for this role is between $180,000 - $276,000. Actual base pay will vary based on factors such as market location, job-related knowledge, skills, experience, and overall alignment to the role. Total compensation may also include equity designed to provide meaningful ownership in the company, as well as health and wellbeing benefits.