Principal Product Mgr, AI Workflow Automation , Central Learning Solutions (CLS), Technology

Key job responsibilities

• Product Vision & Strategy: Define and own the multi-year product vision and roadmap for AI workflow automation across L&D systems, aligning with CLS organizational goals and VP-level strategic priorities.
• Customer Discovery & Advocacy: Serve as the primary voice of the customer. Conduct deep-dive research into the workflows, pain points, and unmet needs of L&D admins, trainers, and operations leaders. Translate customer insights into clear product requirements and prioritization decisions.
• Business Case & Prioritization: Build compelling business cases for AI automation investments. Own the prioritization framework, balancing customer impact, business value, effort, and strategic alignment. Make data-informed trade-off decisions.
• Go-to-Market & Adoption: Define and execute go-to-market strategies for AI workflow tools. Drive adoption across all target user personas through change management, training, communication plans, and feedback loops.
• Stakeholder Management: Partner with cross-functional teams including TPMs, Engineering, BIE/DE, UX, Operations, HR, and LoB leaders to align on priorities, define requirements, and ensure seamless delivery. Influence without authority across organizational boundaries.
• Executive Communication: Author and present compelling product narratives, business reviews, and strategic documents for VP and Director-level audiences. Translate complex initiatives into clear, outcome-focused stories.
• Market & Competitive Awareness: Stay informed on industry trends in AI-powered L&D, workflow automation, and enterprise learning technology. Bring outside-in perspectives to inform product strategy.

Basic Qualifications

• 10+ years of product or program management, product marketing, business development or technology experience
• 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
• Master's degree
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner

Preferred Qualifications

• Experience owning technology products
• Knowledge of SQL
• Experience developing, deploying and managing AI products at scale
• Experience leveraging and improving internal tools
• Experience with specific knowledge of human resource theory, functions and practice, performance appraisal systems and staff development