Principal Product Manager (Tech), Experience Quality Technologies

Key job responsibilities

• Define the product vision and strategy for experience quality at Amazon: articulate where the industry is going, where Amazon must lead, and what the unified platform looks like in three to five years.
• Defend this vision at the highest levels of leadership.
• Converge a fragmented landscape into a coherent product experience.
• Decide what to build, what to partner on, what to deprecate, and what to leave alone.
• Turn today's collection of strong individual capabilities into a platform that is greater than the sum of its parts.
• Anticipate the quality implications of AI-native development.
• As code generation, agentic workflows, and autonomous systems reshape how software is built, define what verification, trust, and confidence mean in that world and ensure our platform evolves ahead of the curve.
• Serve as the voice of the builder.
• Engage directly with engineering teams, leaders, and partner organizations to understand how they ship, what slows them down, what they fear, and what would make quality feel like a tailwind rather than a gate.
• Drive adoption across organizations you do not own.
• Build the strategy, the narrative, and the integration model that earns adoption without mandates.
• Evaluate measurement and accountability frameworks that give leaders at every level clear visibility into experience quality, enable data-driven investment decisions, and create feedback loops that continuously sharpen the quality bar.
• Partner deeply with engineering leadership on architecture, technical trade-offs, and system design.
• Elevate the product management bar across the organization: mentor PMTs, establish operating practices, model strategic thinking, and develop others.

About The Team

EQT's vision is to embed experience quality into every stage of software development at Amazon, making it effortless for builders to achieve and an undeniable outcome for every customer. We serve two customers equally: builders, for whom we make shipping with confidence the default path, and Amazon's end customers, who should be able to rely on what we ship regardless of ability, device, or context. Our work spans the full quality lifecycle: defining quality standards, preventing defects in the tools builders already use, verifying that output meets the bar before it ships, and monitoring production signals that sharpen the bar again. We move fast, we partner before we build, and we hold the bar because we believe in what it protects.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management

Preferred Qualifications

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement