Principal Product Manager Tech, Amazon Now

About the role

Amazon Now is one of the fastest-growing delivery experiences in the world, delighting customers with ultra-fast delivery of groceries and essentials in minutes. We are looking for a Product Manager to own and drive the next generation of Amazon Now customer experience. This is a high-visibility role with direct exposure to senior leadership, where you'll shape strategy at the intersection of customer experience and delivery intelligence.

Responsibilities

• Define the future of Amazon Now, translating bold product instincts into measurable impact for millions of customers daily.
• Work with the rest of the team to identify and implement new high-impact ideas.
• Serve as a customer-obsessed leader demonstrating high-judgment across high-autonomy work to deliver the customer experience.
• Own end-to-end product strategy from customer insight through launch — including PRFAQ development, usability research, prototype validation, and iterative delivery with engineering and UX partners.
• Drive cross-functional alignment across multiple partner teams that scale across marketplaces.
• Think globally — designing experiences and architectures (front-end CX, back-end engines) that are extensible across US metros and international marketplaces.
• Influence roadmaps — translating customer experience requirements into engineering priorities, working with SDEs to balance speed-to-market with long-term scalability.

Basic qualifications

• Bachelor's degree
• Experience owning or driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Technical product management experience

Preferred qualifications

• Experience working directly with engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement

Pay

USA, NY, New York: $197,900.00 – $267,800.00 USD annually

USA, WA, Bellevue: $179,900.00 – $243,400.00 USD annually