Principal Product Manager Tech, Amazon Compliance Safety Services

At Amazon, we are working to be the most customer-centric company on earth while ensuring that every product sold on our platform is safe and compliant. Compliance touches every seller who lists on Amazon and every customer who buys. Today, sellers navigate a fragmented compliance landscape across multiple domains, marketplaces, and regulatory regimes. We believe this can be fundamentally simpler.

About the role

We are looking for a Principal Product Manager - Technical to join our Compliance and Safety Services (CoSS) team in Seattle, WA. You should have deep technical problem-solving skills, the ability to define and drive multi-year product strategy across organizational boundaries, and the communication skills to align VP-level leadership, engineering teams, and cross-functional partners around a shared vision. You should be comfortable creating clarity from ambiguity, defining metrics where none exist, and influencing teams you do not directly manage. This is a role for a builder who thinks in systems and ships at scale.

Key job responsibilities

• You Must Be Able To Define and drive a multi-year product strategy for seller compliance that spans multiple domains, marketplaces, and regulatory regimes, translating ambiguous problem spaces into funded delivery plans
• Work with internal customers (seller experience teams, compliance program teams, enforcement operations) to understand their pain points and existing solutions, and define shared infrastructure that eliminates redundant builds
• Collaborate with engineering, science, and AI/ML teams to drive technical architecture decisions and product roadmaps for compliance automation and seller friction reduction
• Own program-level metrics (seller effort, compliance cost, cross-marketplace expansion) and report progress to VP-level leadership, creating measurement where none exists today
• Manage cross-team dependencies across 5+ partner organizations with varying priorities, ensuring timely delivery without direct authority over those teams
• Address bottlenecks, anticipate tradeoffs, and balance seller experience improvements against regulatory risk, technical constraints, and resource limitations
• Write strategy documents and one-pagers that drive leadership decisions, not just describe possibilities
• Query and analyze data to ground product recommendations in seller behavior, usage patterns, and compliance outcomes rather than intuition

About the team

Compliance and Safety Services (CoSS) builds the technology that keeps Amazon's store safe for customers while making compliance achievable for sellers. Our work spans the full seller journey, from pre-listing requirements through post-listing monitoring, and touches every Amazon consumer business. We are a team of product managers, engineers, scientists, and program managers solving problems at the intersection of regulatory complexity, seller experience, and AI-powered automation.