Principal Product Manager, Healthcare

About the role

Intuit is on a mission to power prosperity around the world. Within our Mid-Market segment, we are building the next-generation ERP platform that defines how growing and complex businesses operate in an AI-native world. To win in Mid-Market, we must deliver vertical editions — differentiated, defensible products purpose-built for specific, complex industries.

Responsibilities

• Define the multi-year product vision for the Healthcare vertical edition within the Intuit Enterprise Suite (IES).
• Identify the highest-impact workflows for healthcare providers, billing services, and healthcare-adjacent businesses — and build a roadmap that solves them better than any competitor.
• Develop and maintain the Healthcare "Command Center" vision: the go-to operating system for healthcare business owners and CFOs.
• Prioritize ruthlessly across compliance, AI automation, and workflow innovation to deliver a roadmap that wins customers and drives retention.
• Own Intuit's Healthcare compliance posture for the vertical — HIPAA readiness, billing requirements (CPT/ICD coding integrations), and regulatory reporting workflows.
• Partner with Legal, Privacy, and Security to ensure the product meets the evolving regulatory requirements of healthcare providers without sacrificing user experience.
• Translate compliance constraints into product opportunities: make compliance a competitive moat, not a cost center
• Deeply understand the operational pain points of mid-market healthcare businesses: medical practices, dental groups, outpatient facilities, healthcare staffing, and related services.
• Build and maintain a network of reference customers, design partners, and industry SMEs to ground the roadmap in real-world workflows.
• Synthesize qualitative and quantitative signals (customer interviews, usage data, win/loss analysis) into product decisions with clear business outcomes.
• Partner with Engineering, Design, Data Science, and GTM to take features from concept to GA with speed and quality.
• Define and track OKRs aligned to Healthcare vertical revenue, retention, and customer satisfaction.
• Represent the Healthcare vertical in MPR, planning cycles, and executive reviews — communicating progress, risks, and asks clearly.
• Identify and evaluate strategic integrations with healthcare-specific 3rd party tools (EHR/EMR systems, billing platforms, payroll providers) that create a "1+1=3" value proposition.
• Work with VARs, accounting partners, and healthcare industry influencers to scale market presence and awareness.
• Act as Intuit's external voice for the Healthcare vertical at key industry events and with press and analysts.

Qualifications

• 10+ years in product management, with at least 2 years in B2B SaaS, ERP, or a complex platform product.
• Bachelor's degree in Healthcare Administration, Business, Computer Science, or a related field, or equivalent practical experience; advanced degree (MHA, MBA, or MPH) a plus.
• Domain expertise in healthcare operations, medical billing, or healthcare technology — you deeply understand the operational complexity of mid-market healthcare businesses.
• Track record of owning a 0→1 product build or new market entry, from discovery through GA.
• Comfort operating in a compliance-heavy environment; you know how to ship fast without creating regulatory risk.
• Strong customer empathy and qualitative research skills — you can run a discovery interview, synthesize 20 customer calls into a crisp insight, and translate that into a roadmap decision.
• Data fluency: comfortable with SQL, dashboards, and quantitative analysis to validate decisions.
• Executive presence and written communication skills to represent the vertical with senior leadership.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.