Principal Product Manager - Enterprise Admin Experience

AlphaSense powers the world’s most sophisticated companies with AI‑driven market intelligence, delivering trusted insights from public and private content such as equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research. Following the 2024 acquisition of Tegus, AlphaSense and Tegus combine to accelerate growth, innovation, and content expansion, offering users deeper insights across thousands of content sets. The platform serves over 6,000 enterprise customers—including a majority of the S&P 500—and is backed by more than 2,000 employees worldwide, with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.

About the Role

AlphaSense is seeking a Principal Product Manager to define and lead the development of Enterprise Administration. This senior, high‑impact individual contributor role will set direction for enterprise administration across the full customer lifecycle—from account setup and provisioning through ongoing management, growth, and renewal. The scope includes internal operations for onboarding and managing enterprise accounts as well as customer‑facing admin capabilities that enable enterprise admins to configure and manage their own users. Success requires deep collaboration across a complex technical and operational ecosystem, influencing senior stakeholders, and moving multi‑team initiatives from strategy to execution.

Who You Are

• Senior product leader with 10+ years of experience driving end‑to‑end, cross‑functional transformation initiatives in enterprise SaaS.
• Adept at navigating complex organizational structures and aligning senior stakeholders across product, engineering, operations, and go‑to‑market functions.
• Skilled in mapping and redesigning end‑to‑end workflows involving multiple systems, disparate teams, and complex edge cases.
• Experienced in enterprise lifecycle management, internal tooling, or admin experience domains, ideally with exposure to provisioning, account configuration, and customer lifecycle systems.
• Relentless in driving clarity, momentum, and execution amid competing priorities in a high‑growth environment.
• Comfortable both with detailed workflow diagrams and strategic discussions with executives about business impact and scale.
• User‑ and outcome‑obsessed, balancing operational realities with customer empowerment and experience quality.

What You’ll Do

• Own the holistic vision and roadmap for enterprise administration across internal and customer‑facing systems.
• Map and optimize the enterprise customer lifecycle—from initial provisioning through renewal—ensuring tooling and workflows support scalability and efficiency at every stage.
• Orchestrate alignment across multiple technology and operational teams to ensure cohesive end‑to‑end execution.
• Influence senior stakeholders and executives to drive investment and prioritization for cross‑functional initiatives.
• Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction.

Compensation

Base Compensation Range: $190,000 — $250,000 USD. Final offers consider candidate experience and expertise and may include a performance‑based bonus, equity, and a generous benefits program.