Principal Product Manager - Domain PM

About the role

interface.ai is the agentic AI platform for financial services — bringing conversational and agentic AI to the credit unions and community banks that serve everyday Americans. We are a profitable, category-leading AI company with a mission to make intelligent financial services accessible to millions.

Areas You Could Work On

• The core AI platform that every other product team builds on.
• The platform on which interface.ai's own teams and its customers build and deploy agents, including its self-serve growth motion.
• The AI agents members talk to across voice and chat, and the AI-first contact center for employees.
• How AI conversations turn into measurable outcomes for the institution — growth, value, and ROI.
• An AI-native consumer banking experience with the distribution to reach millions.

What You'll Own

• Product direction for your domain — where to invest, what to build, in what order, and what to sunset.
• Outcomes, with your Chief Engineer — what the domain delivers and the impact it has, not just what ships.
• The roadmap under ambiguity — you translate real demand, from customers or from the teams you serve, into a plan and defend it against becoming a feature factory.
• The quality and capability bar, in partnership with engineering.
• An AI-native way of working — you build with AI daily to prototype, analyze, and accelerate the work, not just to write copy.

What We're Looking For

• 8+ years in product management, with time at Staff / Principal level owning a product area or domain end-to-end with measurable outcomes — not a backlog administrator.
• Operated under real ambiguity — you shaped the roadmap, you didn't just execute one someone else wrote.
• Technical enough to partner a senior engineer as a peer — you can read architecture, debate trade-offs, and stay credible in a deeply technical conversation.
• Strong AI fluency in how you do product — you've moved beyond prompting into building agents, scripts, and workflows; the specific tools don't matter.
• First-principles problem-solving, high learning velocity, and comfort with the pace and scope changes of a startup building process where none exists.
• San Francisco-based and committed to working onsite. H1B transfers welcome.

Benefits

• 100% paid health, dental & vision care
• 401(k) & financial wellness perks
• Discretionary PTO + paid parental leave
• Mental health, wellness & family benefits
• A mission-driven team shaping the future of banking

Why interface.ai

• Series A $30M raised
• Cash-flow positive — we're not burning cash hoping the product works. It works.
• Clients are live, revenue is real, and the mission is one you can explain to your family without a slide deck.
• You'll work directly with Srinivas Njay (CEO), who is hands-on daily across product and engineering, and Bruce Kim (CTO / Co-Founder), who sets the technical bar.
• Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to.
• The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.
• interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.