PRINCIPAL PRODUCT MANAGER

Key Responsibilities

• Partner with the CEO, CTO, and SVP Intelligence Operations to define and maintain a transparent product roadmap that balances long-term platform scalability with immediate market opportunities.
• Act as the final decision-maker on feature prioritization, using market data and ROI analysis to resolve conflicting demands from Sales, Research, and Engineering.
• Translate "intelligence concepts" into detailed, unambiguous user stories and technical specifications. Serve as the gatekeeper to ensure requirements do not shift once a development cycle has begun.
• Work closely with the Research and Customer Success teams to identify "delivery gaps" in our current intelligence offerings and ensure Engineering has the clarity needed to close them.
• Manage the hardening and optimization of our mature core products, identifying opportunities to sunset legacy features or introduce high-impact innovations in the digital underground space.
• Serve as the "Voice of the Product" to external clients and internal teams, ensuring every stakeholder understands the why behind our product decisions.

Required Qualifications

• Technical Fluency: Deep understanding of data-heavy systems, APIs, and schemas. Must earn the respect of a highly technical engineering team by speaking their language.
• Subject Matter Expertise: Working knowledge of the fraud and cybercrime landscape (e.g., ATO, payment fraud, dark web ecosystems) and understanding how financial institutions operationalize threat data.
• Proven "First PM" Experience: Successfully navigated the transition from founder-led or engineering-led product development to a formal product management process in a startup or growth-stage environment.
• Conflict Resolution & EQ: Skilled diplomat who can say "no" to stakeholders while maintaining strong collaborative relationships across the organization.
• Analytical Mindset: Relies on data and forensic-level detail rather than intuition to make product decisions.
• Excellent Communication: Strong verbal and written English skills required to document complex technical needs for engineers and value propositions for clients.