Principal Product Manager

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will partner with highly regarded companies, tackle complex issues, and contribute to projects shaping the future of digital transformation. We are AI-First, future-driven, and human-centered, hiring talent AI can't replace to shape the future of information management.

About the role

OpenText is seeking a dynamic and experienced Platform Product Manager to define and deliver our market-leading Digital Fax Cloud Platform as part of the Digital Experience (DX) Product Team. This principal leader will join collaborative, fast-paced teams to design, build, and go-to-market with our cloud fax platform, supporting OpenText DX Cloud Fax Solutions and the next generation of AI in our Digital Fax offerings.

The Principal Product Manager is responsible for the definition and execution of the fax product platform strategy, delivery of platform releases, and successful commercialization. This includes gathering client insights, roadmap development, product and pricing strategy, competitive positioning, and tracking offerings in the global marketplace. This role reports to the Director of Product Management within the Digital Experience (DX) business unit.

Responsibilities

• Bring deep understanding of the Digital Fax market, vendor and supplier technologies, and stay current with buying and competitive trends.
• Identify and define requirements to fill product platform gaps.
• Evangelize and create buy-in from internal and external stakeholders for the platform vision.
• Translate platform strategy into detailed artifacts for agile development.
• Work with other DX product managers and marketing to develop commercialization and packaging strategies.
• Collaborate with Sales, Support, Services, Partners, and CloudOps to ensure feedback into the platform roadmap and drive client/stakeholder satisfaction.
• Work closely with development teams to plan sprints and continuously deliver high-quality products.
• Evangelize the platform to clients, field teams, and industry analysts to build awareness and mindshare.
• Work with counterparts in operations, development, support, services, and sales to ensure client success.

Requirements

• 15+ years of Product Management experience with multiple product/platform launches.
• Experience with platform management involving multiple products at varying lifecycle stages.
• Experience working with large, complex enterprise-level products within a large organization.
• Understanding of agile product management and development practices.
• Strong presentation, written, and verbal communication skills.
• Understanding of the Fax and/or Telco ecosystem—both upstream and downstream.
• Strong understanding of Hyperscalers and AI ecosystems.
• Collaborative mindset and ability to work with distributed, cross-functional teams.
• Ability to create business plans and persuasively advocate strategic goals.
• Strong knowledge of AI concepts, with experience in AI feature and commercialization launches.
• Experience with healthcare and/or financial markets preferred.
• MBA, MEng, or equivalent preferred.

Benefits

OpenText offers a thoughtfully designed benefits package supporting physical, emotional, and financial wellbeing. Eligible roles may include variable and commission compensation opportunities, vacation entitlement, and paid time off.

Pay

Salary Range: $153,800.00 - $230,600.00. Depending on education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the posted range. California residents may also be eligible for bonus or commissions.