Principal Product Manager, AI Products, AMZL - Central Learning Solutions
Description
You'll work at the intersection of AI product development and learning science, partnering directly with software engineering teams to embed a common teaching methodology into the tools they build. This role owns the product strategy for AI-powered training capabilities — not as a standalone learning platform, but as integrated features within the developer tools that Amazon's worldwide logistics workforce uses daily. Your primary customers are the software teams building these tools. You'll define how coaching, guided practice, and contextual instruction get architected into their platforms — requiring you to understand their codebases, APIs, and system constraints well enough to write technical requirements they can build from. You'll drive alignment across disparate engineering teams to deliver a cohesive learning experience that feels unified to the end user despite living across multiple tool surfaces.
Key job responsibilities
Define and own the product roadmap for embedding AI-powered learning capabilities into logistics tools — prioritizing based on engineering feasibility, user impact, and cross-platform dependencies
Serve as the primary product interface between 5+ tool builder teams with independent codebases, driving convergence toward a unified teaching methodology without requiring shared infrastructure
Negotiate platform extensibility patterns and API contracts that allow individual tool teams to implement learning features consistently while preserving their development velocity
Partner with Science and Engineering teams to define how LLM-powered coaching, contextual guidance, and adaptive learning features get built, tested, and deployed into production
Own the experimentation framework — define hypotheses, design A/B tests, and interpret results to determine which AI-driven interventions measurably improve learning outcomes
Define KPIs that measure both learning effectiveness (skill acquisition, time-to-proficiency, error reduction) and product health (adoption, engagement, feature utilization)
Align Operations, L&D, and Engineering leadership on quarterly priorities — translating technical constraints into business language and business needs into engineering requirements
Write product narratives (PRFAQs, BRDs, technical specs) that withstand scrutiny from both senior business leaders and principal engineers
Basic Qualifications
10+ years of product or program management, product marketing, business development or technology experience
10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Preferred Qualifications
Experience owning technology products