Principal Product Manager, AI - Hybrid

About the role

The Enterprise AI Platform team is the central engine for Cisco’s enterprise AI strategy. Comprising experts across engineering, UX, and product, we own the platform that enables the development of AI solutions for enterprise problems at scale. Your impact will be in driving the roadmap for Cisco's agentic platform and experiences.

Responsibilities

• Develop and refine the vision, strategy, and roadmap for enterprise AI solutions, aligning with stakeholder needs and Cisco’s business goals.
• Lead the requirements gathering process; synthesize user problems and solution ideas from focus groups and other sources into clear, actionable Product Requirement Documents (PRDs).
• Work closely with engineering, design, security, legal, and business teams to ensure successful product delivery and compliance with privacy/security standards.
• Advocate for automation features that address high-impact workflows and integrate with complex enterprise tools (e.g., Webex, Outlook, SharePoint, Jira).
• Facilitate user focus groups, synthesize feedback, and iterate on prototypes to ensure solutions meet real-world needs.
• Define indicators for pilots and user testing; analyze data to advise product improvements and drive adoption.

Requirements

• 10+ years in product management, with specific domain experience in AI (e.g., Machine Learning, Natural Language Processing, or Reinforcement Learning).
• Proven track record of launching successful products from concept to pilot to deployment in enterprise environments.
• Experience working with technical teams and understanding APIs, integrations, and enterprise data architectures.
• Strong analytical skills; comfortable synthesizing complex feedback and translating it into clear product requirements.
• Strong familiarity with privacy, security, and compliance requirements in SaaS/enterprise environments.

Qualifications

• Deep expertise in generative AI or large-scale automation platforms (preferred).
• Experience facilitating workshops, focus groups, and user testing.
• Ability to work independently and lead cross-functional teams in a hybrid office environment (San Jose, RTP, or Seattle).
• Strategic vision with a hands-on approach to execution and metric-driven product management.

Skills

• Strong communication and collaboration skills.
• Experience with agile methodologies and project management tools.
• Knowledge of enterprise software and data architecture.
• Ability to manage multiple projects simultaneously.

Benefits

At Cisco, we offer competitive compensation, comprehensive benefits, and a supportive work environment. The starting salary range for this position is $191,400.00 to $281,400.00, subject to location and individual performance. Additional benefits include:

• Medical, dental, and vision insurance.
• A 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• Volunteer time off.
• Flexible vacation time off.
• Annual bonuses for quota-based sales roles.

Pay

The starting salary range for this position is $191,400.00 to $281,400.00, reflecting the projected salary range for new hires in U.S. and/or Canadian locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Schedule

This position is based in San Jose, CA or North Carolina and operates under a hybrid work model.