Principal Network Project Program Management

This position requires office presence of a minimum of 5 days per week and is only located in the posted locations. No relocation is offered.

About the Role

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

Responsibilities

• Project Planning and Development: Develop and manage complex technical project plans, including schedules, resource allocation, feasibility studies, and business cases.
• Team Coordination and Leadership: Assemble and lead project teams, assign responsibilities, oversee performance, and manage multiple interrelated projects or strategic programs.
• Execution and Monitoring: Perform scheduling, tracking, reporting, risk analysis, cost management, variance analysis, change management, and control to ensure project adherence to timelines and budgets.
• Client and Executive Interaction: Utilize strong communication and presentation skills for client and executive interactions.
• Vendor and Stakeholder Management: Establish and manage contractual relationships with customers and external vendors, and coordinate with stakeholders to align project deliverables with business requirements.
• Compliance and Agile Methodologies: Ensure project compliance with industry standards and company policies, implement quality assurance processes, and utilize Scrum or Agile techniques for team collaboration and backlog management.

Requirements

• An expert in their field, applying broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results.
• Leads critical, high-impact projects and designs/implements innovative business strategies.
• Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions.
• Serves as a mentor and assists others with challenging issues.

Qualifications

• Bachelor’s degree (BS/BA) desired in engineering or computer science field from a US-based college.
• 7+ years of related experience.
• Certification is required in some areas.

Preferred Qualifications

• Experienced program manager with a background in managing technology implementations (software development or contact center technology/call routing/IVR).
• Managed multiple project managers, developed timelines, gathered updates, and delivered senior executive presentations in oral and PowerPoint formats.
• Understands the financial side of a program and can create cost spreadsheets (though the role is not a finance analyst).
• Software development background with a transition to program/project management and Agile lifecycle development experience.
• Minimum 7-10 years of experience in technology program management.
• Experience deploying software for contact center space (e.g., call routing, IVR, or workforce management).
• Ability to understand both voice and chat contact center nature.

Environmental Requirements

This position may contribute to AT&T compliance with environmental laws and regulations as applicable to its job function. Responsibilities may include work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Pay

Salary range: $128,400.00 - $231,100.00 USD Annual. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require (unprotected)
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Schedule

• Weekly Hours: 40
• Time Type: Regular

Location

Atlanta, Georgia; Dallas, Texas; San Ramon, California; Alpharetta, Georgia (500 North Point Pkwy).