Principal Learning Experience Designer

About the role

OneTrust is seeking a Principal Learning Experience Designer to architect and scale high-impact, release-driven digital education for complex SaaS products. This is a senior-level individual contributor role for a proven learning architect who thrives in fast-moving environments and sets the standard for quality, speed, and scalability.

Responsibilities

• Architect and deliver rapid, release-synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise)
• Convert ILT/VILT and SME-led content into high-quality, self-directed digital learning that scales globally
• Design and maintain net-new, release-maintenance, and delta-training modules that clearly communicate what changed, why it matters, and how to apply it
• Create high-quality demo and how-to videos with AI audio, that teach real workflows, use cases, and best practices
• Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio
• Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome-driven learning
• Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices
• Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance
• Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands-on guidance for complex initiatives
• Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time-to-value

Requirements

• Bachelor degree in Instructional Design or Education or similar
• 7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release-driven environments, or technical platforms
• Experience in ADDIE, Backward, and Agile design
• Proven success delivering rapid eLearning in high-volume, release-driven environments
• Deep experience converting instructor-led and technical content into effective self-directed learning
• Strong design judgment and the ability to act as a design authority, not just a content producer
• Strong project management skills, with experience working closely with SMEs and managing multiple projects in parallel while meeting release timelines
• Hands-on experience producing video content using tools such as Camtasia, Snagit, or similar
• Strong proficiency with Articulate Rise and working knowledge of Articulate Storyline
• Working knowledge of accessibility standards (WCAG) and inclusive design principles
• Experience using AI to improve development velocity, quality, and scalability
• Strong collaboration and communication skills across cross-functional teams

Qualifications

• IAPP Certifications (any)
• OneTrust Professional Certification and/or Expert Certifications
• ATD, Training Institute or similar industry certification
• Articulate AI Certification or similar AI Certification(s)

Benefits

The annual base pay range for this role is $90,000—$120,000 USD. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.