Principal ISC Project Manager – S/4 Repair & Overhaul

Responsibilities

• Contribute to decisions by providing insights into tradeoffs, risks, and target outcomes across MRO process areas, including repair execution, material flow, service levels, and turnaround time.
• Clarify the level of process change and standardization the business is prepared to undertake across repair and overhaul operations, including shop processes, service planning, and network execution.
• Identify core business requirements and capabilities for repair and overhaul operations, including traceability, configuration control, quality requirements, and critical compliance frameworks.
• Partner with IT and industry application consultants to define the high-level process scope and transformation ambition for MRO, depot repair, and overhaul workflows in SAP S/4.
• Identify key stakeholders, dependencies, and integration points across repair operations, supply chain, engineering, quality, procurement, logistics, and customer support.
• Support the Business Program Leader in aligning leadership around the MRO transformation direction, service operating model, and target business outcomes.
• Support establishment of additional business roles, including future process owners, MRO subject matter experts, and change champions across repair sites and service operations.
• Lead and manage cross-functional teams to deliver MRO and repair/overhaul transformation projects on time and within budget.
• Develop and execute project plans covering scope, schedule, budget, resources, and business readiness for MRO process deployment and stabilization.
• Identify and mitigate project risks and issues related to service continuity, repair turnaround, parts availability, compliance, and operational readiness.
• Monitor project progress and provide regular updates to stakeholders on milestones, risks, issue resolution, and operational impact across repair and overhaul processes.
• Drive continuous improvement initiatives to optimize repair cycle time, service productivity, asset availability, and overall operational efficiency.
• Collaborate with stakeholders across operations, engineering, supply chain, quality, and customer-facing teams to ensure successful MRO project delivery.
• Ensure compliance with project management methodologies, repair governance standards, and applicable regulatory and quality requirements within the MRO environment.

Qualifications

• 6+ years of experience in supply chain, service operations, or project management, with a strong record of leading complex maintenance, repair, and overhaul transformation initiatives.
• Strong understanding of repair and overhaul business processes, including service planning, work scoping, material flow, execution, and regional or business-specific operating requirements.
• Expert knowledge of MRO and supply chain processes, spanning procurement, repair planning, shop operations, logistics, quality, and customer fulfillment.
• Proven experience leading complex MRO, repair, overhaul, or aftermarket service projects, including project planning, execution, monitoring, and cross-functional deployment in an SAP-enabled environment.
• Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, Operations, or a related field. Master’s degree preferred.
• Strong leadership and strategic thinking abilities, with the capacity to envision and drive the future direction of supply chain initiatives.
• Ability to influence and drive change in a complex and matrixed organization, ensuring successful adoption and implementation of new strategies.
• Expertise in advanced project management methodologies and tools, with experience supporting transformation in MRO, repair, overhaul, or aftermarket service environments.
• Excellent communication and presentation skills, conveying complex information to diverse audiences effectively.
• Ability to work effectively in a cross-functional and global team environment, fostering collaboration and synergy across diverse teams.
• Strong project management skills and the ability to balance multiple priorities in a dynamic, regulated, and operationally complex MRO environment.
• PMP certification preferred.
• Ability to drive change and inspire teams toward common objectives.
• Proactive approach to identifying areas for improvement and implementing changes.
• Commitment to fostering a culture of continuous improvement within the supply chain function.
• Proven ability to solve complex problems related to repair operations, service supply chain performance, and overhaul program execution.