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Jobs · Marketing · California

Principal Inbound Product Manager, Agentic Platform - MoveWorks

ServiceNow · Mountain View, CA · 2 mo ago
On-siteMarketing$221k–$387k/yrFull-time

About the role

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks.

Responsibilities

  • Drive product development for Agent Studio from concept to launch with successful iteration in a fast-paced customer obsessed organization.
  • Create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop products.
  • Lead the definition & design of core technologies, developer interfaces, and end-user experiences for our agent platform.
  • Annotate other developer platforms to build internal alignment and conviction on what good looks like.
  • Partner closely with machine learning and platform engineers to understand the latest research papers in Agentic AI and form product recommendations based on your understanding of the market.
  • Contribute to running hackathons and grow our digital community.
  • Deconstruct complex problems by utilizing your technical depth and a data-influenced approach including a steady data diet of product usage to inform roadmap.
  • Support cross-functional teams to achieve their goals through collaborative goal setting, project definition, and milestone development throughout the project.
  • Ensure our designers deeply understand the problems to be solved and can test their ideas rapidly.
  • Support our deployment teams in helping customers realize product value quickly.
  • Win the trust of CIOs and IT Managers at F500 companies to enable rapid business decisions.

Qualifications

  • Highly experienced individual typically with 15+ years of related experience.
  • One of the following should speak to you:
  • You are an experienced and accomplished Product Manager with 7+ years experience and have successfully launched SaaS products.
  • You have founded software companies in the past, and played a hybrid role in technical and business aspects of the business.
  • You are an engineering manager with 3+ years of experience at a product-led growth company, looking to pivot into product management.
  • You are an expert in deconstructing complex problems, annotating & understanding patterns, and taking a data-driven approach to finding solutions.
  • You are a strong writer who can consistently write clearly and concisely about new product concepts, operations, and plans.
  • You are someone deeply curious and a fast learner – eager to understand the technology behind new products, conduct your own academic & competitive research.
  • You have strong familiarity with APIs, authentication, and integrations.
  • You are have experience building enterprise products that required 3rd party platform integrations.
  • You have a proven track record of taking ownership of product goals and delivering against them.
  • You have sound framework for when to iterate, when to discard, and when to scale products.
  • You have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively.
  • You are someone who can bridge the technical with the enterprise and cultivate challenging relationships with internal and external stakeholders with grace.
  • You feel most at home working hand-in-hand with data science, engineering, user experience, and customer success teams.
  • You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholders and build meaningful relationships.
  • You are curious and bring genuine excitement to learn new subject areas and are comfortable to be scrappy as and when needed.

Benefits

Base pay range: $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

  • Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
  • To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export license or other approval that may be required by relevant export control authorities.

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