Principal I O Engineering
About the role
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. As a member of our enterprise mainframe infrastructure team, you will drive the installation, configuration, and operational support of critical zSystem print software, report management tools, and print vendor integrations. In this role, you will lead key initiatives such as corporate compliance updates for print servers, Tivoli Output Manager deployments, and print environment rationalization. You will work with industry-standard mainframe print tools (LRS/VPS suite, TOM) and leverage modern AI productivity tools to streamline workflows, analyze system data, and support 24x7x365 operational excellence across our enterprise platform.
Responsibilities
- Install and configure LRS print software on the zSystem platform, including print control options, print interface options, and user interface options (VPS, DRS, VSV)
- Install and configure print fonts on Windows print servers utilized by print vendors (e.g., Shutterfly)
- Respond to and resolve ServiceNow requests and incidents, including adding printers, adding fonts, and managing user access to Tivoli Output Manager (TOM)
- Support key project initiatives including Windows print server corporate compliance updates, Tivoli Output Manager deployment support, and decommissioning unused printers
- Provide 24x7x365 operational support for zSystem mainframe print infrastructure and online report viewing software