Principal, Experience Designer (AI Specialist)

About the role

The Principal, AI Experience Designer at Cotality is responsible for driving the evolution of our product philosophy towards agentic workflows and multimodal feedback loops. This role bridges the gap between executive strategy and system architecture, ensuring that human-centered empathy governs non-deterministic AI outputs.

Responsibilities

• Model a culture of humility and courage while maintaining rigorous communication and feedback loops.
• Institutional Scaling: Build the foundational frameworks and libraries necessary to standardize AI design across the enterprise.
• Shift the focus from static UI production to building autonomous, generative systems.
• Design and test interfaces that can handle probabilistic AI outputs and unpredictable user flows.
• Identify legacy friction points and replace them with streamlined, AI-driven solutions.
• Convert complex AI behaviors into artifacts for technical and business leads.
• Embed with product and engineering teams to co-author requirements and troubleshoot technical constraints in real-time, ensuring agentic workflows are both technically viable and optimized for high-fidelity user outcomes.
• Partner with analysts to ensure workflows produce high-fidelity outcomes, not just completed tasks.
• Design for an ecosystem where "users" include human operators, AI agents, and robotic interfaces.
• Use agentic models and synthetic data to accelerate user testing and discover new optimization frontiers.

Job Qualifications

• Experience: 8+ years of professional experience in UX design, interaction design, or systems design, with a focus on large enterprise B2B or B2C solutions.
• Radical Innovation: Challenge established design patterns by exploring the "art of the possible," utilizing predictive analysis and trend forecasting to move beyond incremental improvements toward transformative AI solutions.
• AI First Mindset: Proven mastery in deploying Agentic AI to create research artifacts and drive actionable synthesis at scale.
• AI Workflow Efficiency: Leverage AI to automate high-friction tasks, accelerating the design lifecycle while maintaining "logic-perfect" precision.
• Tooling Expertise: Mastery of Figma and a natural curiosity for new, innovative tools that streamline the design-to-code process.
• Technical Acumen: A solid understanding of how HTML, JavaScript, and CSS inform interaction decisions.
• Design Excellence: Mastery of the principles of interface design, accessibility guidelines (WCAG), and inclusive design practices.
• Communication: Strong ability to articulate design vision and defend decisions to business and technology leaders.
• Educational Background: A degree in design, HCI, engineering, or equivalent professional experience.
• Portfolio: A professional portfolio showing examples of leveraging AI to reduce redundant tasks and solving complex user problems.

Benefits

• Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
• Multiple medical plan options with mental health and wellness support offerings.
• Up to 16 weeks of fully paid parental leave and a baby stipend.
• 401(k) with company match and vesting after one year.
• $400 annual well-being stipend and tuition assistance up to $5,250.
• Recognition Rewards, Referral bonuses, exclusive discounts and more!

Pay

Annual Pay Range: 111,900 - 165,000 USD

Schedule

Hybrid-Remote Work