Principal ERP Solutions Architect (Microsoft Dynamics 365 F&O)

Building Services 32BJ Benefit Funds (“the Funds”) administers Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to provide high-quality benefits and services, guided by core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). The Funds oversees $11 billion in assets from property owners and other sources, requiring skilled financial management. We drive innovation, equity, and technology to support our members and their families, leveraging tools such as M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, and QlikView.

About the role

We are seeking a highly skilled and experienced Principal Solutions Architect with deep hands-on expertise in Microsoft Dynamics 365 Finance & Operations (F&O) configuration, development, and solution design. This is a highly technical individual contributor role without direct staff supervision. The position requires a practitioner who can independently design, configure, develop, and troubleshoot solutions across all F&O modules.

Responsibilities

• Design, configure, develop, and support Microsoft Dynamics 365 Finance & Operations (F&O) solutions across all applicable modules, including General Ledger (GL), Finance Close & Financial Reporting, Accounts Receivable (AR), Accounts Payable (AP), Bank & Cash Management, Allocations, Reconciliations, Project Management, and Expense Management.
• Perform hands-on system configuration, X++ development, customizations, and data entity development within Microsoft Dynamics 365 F&O.
• Design and develop custom Power Apps solutions and Power Automate workflows to extend F&O functionality and automate business processes.
• Configure, develop, and maintain Power BI dashboards and reports leveraging F&O, Dataverse, and related data sources.
• Lead ERP optimization initiatives through hands-on system configuration, performance analysis, troubleshooting, and process improvements.
• Design, develop, and implement AI-driven solutions and automation to support allocations, reconciliations, workflows, expense management, and other finance processes.
• Architect, configure, and support integrations between F&O and upstream or downstream systems using Azure Integration Services, Data Management Framework (DMF), OData, REST APIs, and related technologies.
• Design and implement banking integrations with F&O and other financial institutions or related financial platforms, from technical specification through deployment and support.
• Own Data Management Framework (DMF) configuration and administration, including entity mapping, data transformation, validation, import, and export processes.
• Coordinate with Business Intelligence, Funds IT, Enterprise IT, and other stakeholders to identify, track, and resolve technical dependencies and integration requirements.
• Collaborate with third-party system integrators and vendors while maintaining technical ownership of solution design, configuration, quality, and performance.
• Design, develop, and implement Agentic AI and intelligent automation solutions using Microsoft Copilot Studio, Azure AI Services, and related Microsoft technologies.
• Identify opportunities for system enhancement, process improvement, automation, and operational efficiency through continuous evaluation, innovation, and hands-on prototyping.
• Perform other duties and special projects as assigned.

Requirements

• Eight (8) or more years of hands-on experience designing, configuring, developing, and supporting Microsoft Dynamics 365 Finance & Operations or AX 2012 solutions, including direct technical implementation responsibilities.
• Demonstrated ability to independently configure, customize, and support F&O modules, including General Ledger, Accounts Receivable, Accounts Payable, Bank & Cash Management, and Financial Reporting.
• Hands-on proficiency with Microsoft Power Platform technologies, including Power Apps (Canvas and Model-Driven Apps), Power Automate (Cloud and Desktop Flows), and Power BI.
• Working knowledge of X++, Data Entities, Data Management Framework, OData, and Microsoft Dynamics 365 integration patterns.
• Experience designing, configuring, and supporting Azure services, including Azure Data Factory, Logic Apps, and Azure Functions, to support ERP integrations and business solutions.
• Strong understanding of financial processes, chart of accounts design, and system integrations within complex multi-fund, multi-entity, or similarly complex financial environments.
• Excellent communication, problem-solving, and stakeholder engagement skills.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Microsoft Dynamics 365 Finance & Operations certification preferred.

Physical Demands

• Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling.
• Over 2/3 of the time: Talking or Hearing.
• 100% of the time: Using Hands.