Principal Engineer, Digital Workplace Technology Engineering

About the role

The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal’s Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. This position plays a critical role in transforming NBCU’s digital workplace into an AI-first productivity platform that powers employee communication, engagement, and innovation.

Responsibilities

• Technology Strategy & Architecture
• Define and lead the technical vision, roadmap, and standards for NBCU’s digital workplace platforms across collaboration, endpoints, and AI.
• Own the end-to-end architecture for Workplace Technology Engineering, ensuring alignment with enterprise architecture, security, and compliance requirements.
• Serve as a technical authority for complex system design, scalability, and long-term platform evolution.
• Digital Workplace Platform Engineering
• Lead design and engineering of enterprise workplace services, including:
• Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online)
• Identity & security (Entra ID, Purview, Defender)
• Endpoint engineering (Intune, JAMF, SCCM)
• Unified communications, telephony, and conferencing solutions
• Ensure platforms deliver high availability, performance, and security, while reducing operational overhead through automation and standardization.
• Drive global consistency across workplace technologies supporting hybrid work environments.
• AI & Workplace Intelligence Engineering
• Architect and deliver enterprise AI capabilities, including:
• Microsoft 365 Copilot and Copilot Studio
• Power Platform (Power Apps, Power Automate)
• Enterprise AI and low-code automation solutions
• Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that enhance employee productivity and decision-making.
• Establish standards for:
• AI governance, security, and responsible use
• Data protection, privacy, and compliance within AI solutions
• Partner with business stakeholders to identify and prioritize high-value AI use cases across NBCU.
• Engineering Excellence & SRE Practices
• Apply Site Reliability Engineering (SRE) principles across workplace platforms:
• Define and manage SLIs/SLOs
• Improve observability and monitoring
• Automate operations to reduce manual toil
• Drive reliability, resilience, and operational excellence across global services supporting collaboration, endpoints, and AI platforms.
• Leadership & Cross-Functional Influence
• Act as a senior technical leader and mentor across WTE engineering teams.
• Lead architecture reviews, engineering design boards, and technical decision-making forums.
• Partner closely with:
• Workplace Operations
• Cybersecurity & Risk
• Enterprise Architecture
• Product & Business stakeholders
• Influence strategic decisions and ensure alignment between technology investments and business outcomes.
• Innovation & Transformation
• Drive modernization initiatives across workplace platforms, including cloud migration, endpoint transformation, and AI adoption.
• Evaluate and integrate emerging technologies in:
• Generative AI and LLM ecosystems
• Digital employee experience (DEX) platforms
• Automation and low-code development
• Enable continuous improvement of employee experience across NBCU’s global workforce.

Qualifications

• 12+ years of experience in enterprise engineering, platform engineering, or workplace technology
• Deep expertise in:
• Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive)
• Endpoint engineering and device management platforms (Intune, JAMF, SCCM)
• Cloud platforms (Azure preferred)
• Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms
• Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform
• Knowledge of MLOps, DevOps, and platform engineering best practices
• Experience in media, entertainment, or large global enterprise environments
• Familiarity with NBCU-specific platforms (e.g. Intranet, employee portals, custom digital experiences)
• Proven experience leading large-scale enterprise platform transformations
• Strong architectural, analytical, and problem-solving skills
• Excellent communication and stakeholder management skills
• Strong business acuity, including understanding and practical application of relevant market/industry trends
• Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring organization and time management.

Additional Requirements

• Full Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
• Salary range: $180,000 - $210,000 (bonus and long-term incentive eligible)