Principal Engineer - Data Center Infrastructure Engineering Service Delivery

Provides end-to-end lifecycle management and engineering readiness for technology services, including adds, moves, changes, and decommission activities.

Responsibilities

• Designs and maintains standardized build, provisioning, intake, and execution processes that ensure prerequisites, dependencies, and controls are in place before implementation.
• Translates business priorities into executable delivery plans, packages work for efficient first-time-right execution, and engineers repeatable, automation-ready workflows.
• Serves as the engineering readiness gate for execution while enabling process automation and operational efficiency through ServiceNow and supporting toolsets.
• Acts as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups.
• Leads the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.
• Translates advanced technology experience, an in-depth knowledge of the organization’s tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions.
• Provides vision, direction, and expertise to leadership on implementing innovative and significant business solutions.
• Maintains knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization.
• Strategically engages with all levels of professionals and managers across the enterprise and serves as an expert advisor to leadership.

Requirements

• 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 7+ years of Data center experience.

Qualifications

• Experience supporting technology at an enterprise-level.
• Proficiency with server, storage, mainframe and network hardware.
• Focus on strong risk management in critical environments.
• Ability to interact effectively at varying levels of the business and technical organizations; including management.
• Excellent verbal, written, and interpersonal communication skills.
• Precise attention to detail and strong organization skills.

Job Expectations

• This position is not eligible for Visa sponsorship.
• Telecommuting is not available; this is a hybrid role.

Pay

$159,000.00 - $305,000.00

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement