Principal Engineer, Customer Validation

About the role

Hands-on technical contributor responsible for customer-focused system validation of enterprise and data-center SSDs, owning execution, debugging, qualification, and multi-functional coordination.

Responsibilities

• Plan and implement customer‑specific system and SSD validation cycles, including regressions and qualification runs.
• Set up and maintain validation environments and analyze test results to drive root‑cause resolution.
• Perform system‑level and drive‑level debugging and reproduce customer‑reported issues.
• Develop and enhance validation test cases, scripts, and automation frameworks.
• Own the process of conducting validation for assigned programs while mentoring developing engineers and contributing to test strategy.

Minimum Qualifications

• Bachelor’s degree in Computer science, Electrical/Computer Engineering, or a related field.
• 8+ years of experience in customer, product, or system validation roles.
• Strong knowledge and experience with NVMe and PCIe protocols and debugging skills across system, firmware, and hardware domains.
• Hands-on experience accomplishing system‑level validation in complex hardware/software environments.
• Experience collaborating with multi-functional engineering teams (firmware, hardware, systems).
• Proficiency with scripting/programming in Python, C/C++, or similar languages and understanding of validation methodologies.
• Applying Artificial Intelligence to improve organization level working efficiency.

Preferred Qualifications

• Experience supporting OEM, hyperscale, or cloud customer qualification programs.
• Prior ownership of validation execution for customer‑facing platforms.
• Mentoring experience or technical leadership in validation teams.
• Familiarity with industry certifications, compatibility testing, or joint qualification processes.
• Strong communication skills for multi-functional and customer‑facing interactions.

Pay

The US base salary range for this full-time position is: $145,000.00 – $247,000.00 a year. Additional compensation may include benefits, bonuses, and equity. Salary ranges are determined by role, level, and location; individual pay is based on work location and additional job-related factors. Your recruiter can share the specific range for your preferred location during the hiring process.