Principal Engineer

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

U.S. based role only. We cannot provide visa sponsorship or consider candidates that are in the OPT program. This role is hybrid requiring 2 days in the office a week in one of our tech hubs: Plano, TX, Boston, MA, Portsmouth, NH, Indianapolis, IN, and Columbus, OH.

About the role

As a Principal Engineer at Liberty Mutual, you'll consult on highly complex projects and solve technical problems, while working in an agile environment that has the creative energy of a start-up and the full backing and comprehensive benefits of a Fortune 100 company.

The Portfolio Principal Engineer (PPE) role within the DAE BDSE Digital, Customer and Service data delivery portfolio is the technical leader who collaborates with various domain stakeholders, engineering teams, and leadership to ensure that the teams have the necessary support and expertise to deliver maximum business value to our customers. Functionally, the PPE reports to the Portfolio Engineering Director and coordinates with TTT as needed for cross-portfolio solutioning. The PPE’s time will be spent working with the engineering teams, leadership, and stakeholders directly while collaborating with TTT on department-wide best practices and solutions, providing feedback on technical proposals and initiatives, and operating within an autonomous Kanban model.

Responsibilities

• Analyze and develop complex data solutions and act as a technical expert for complex data initiatives across the portfolio.
• Build and design complex data models and data architecture that improve accessibility, efficiency, governance, and quality of data.
• Collaborate with TTT on LTAs on existing & new design patterns, as needed.
• Actively participate in portfolio agile ceremonies (PI Planning, Sprint Planning, Backlog grooming, Sprint Reviews) and guide the product teams.
• Proactively identify opportunities to enhance data pipelines, processes and make recommendations to improve management of data & reduce costs and drive those forward.
• Lead and direct team members, mentor data engineers across the portfolio & upskill talent.
• Ensure the portfolio teams consistently follow established best practices and standards, identify gaps in our processes & document to streamline and enable product teams to develop efficiently.
• Collaborate & support the Solutions Engineer in design, backlog refinement, capabilities, developing Technology roadmaps, implementation, cutover plans, post-implementation support, any issues/defects, transition planning, and knowledge sharing efforts.
• Actively participate by contributing topics of interest & actioning items coming out of the various forums (BDSE Dev User, DV, Testing Guild, Tech Roundtables, Leadership) and improve engineering user experience.
• Design, data models and build complex data provisioning workflows/pipelines, physical data schemas, extracts, data transformations, and data integrations.
• Design and build complex data architecture and applications that enable reporting, analytics, data science, and data management and improves accessibility, efficiency, governance, processing, and quality of data.
• Support the Solutions Engineer in implementation, including but not limited to: cutover plans, post-implementation support, any issues/defects, transition planning, and knowledge sharing efforts.

Requirements

• Full Stack Development, Software Engineering, back-end application/platform engineering expertise within the digital and data spaces.
• Experience with Tealium Tag Management, Tealium CDP, Adobe and Snowflake (or similar industry tools such as Ensighten, Google Analytics, Google Tag Management, Content Square, HEAP).
• Experience with client and service-side collection.
• Experience with tag management platforms like Tealium or Google Tag Manager (GTM), and Analytics systems such as Adobe Analytics, CJA, Customer Data Platform (CDP), Google Analytics.
• Solid foundation in JavaScript and back/front-end development.
• Experience with backend services (JavaScript, AWS [SQS, SNS, S3, CDK, Lambda], RESTful APIs, PCF, and Kafka).
• Experience with Tealium Tag Management System, Adobe Analytics variable mapping, Heap Analytics, and Galileo.js (autocapture)/Galileo API.

Qualifications

• Bachelor’s or master’s degree in computer science, technical or business discipline, or equivalent experience.
• Minimum 8+ years of experience delivering solutions in large, distributed technical ecosystems using agile practices such as Scrum, Kanban, or XP.
• Experience working with microservices and cloud platforms (AWS).
• Proficient with Java, Spring Boot, REST, Kafka, Kubernetes, microservices, testing concepts & frameworks, DevOps tools, and CI/CD pipelines such as Bamboo/GitHub Actions/Jenkins.

Skills

• In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles.
• Knowledgeable in digital and data engineering languages and tools.
• In-depth understanding of layered solutions and designs; in-depth understanding of shared data engineering concepts and product features, as well as security-minded practices.
• Highly developed negotiation, consensus-building & influencing skills, facilitation, and adaptability to respond to change quickly.
• Ability to effectively collaborate with all levels of the organization.
• Enterprise Business Knowledge: In-depth understanding and ability to articulate business operations, key business decisions, and technology implications within a single business process.
• Identifies business process improvements that address highly complex technology gaps within a single business process.
• Builds in-depth knowledge of technology enablers and consults on highly complex technology-enabled recommendations to address gaps within a single business process.
• Scoping and Planning: Documents existing processes, organizational structures, architectures, and external systems. Selects the appropriate tools to prepare deliverables; participates in the development of tools and methodologies and adapts them to the organization environment.

Benefits

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

We value your hard work, integrity, and commitment to making things better, and we put people first by offering benefits that support your life and well-being. To learn more about our benefit offerings, please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits.

Pay

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.