Principal Engagement Manager, Professional Services, AWSI

About the team

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distingushing customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards

About the role

The role requires a combination of technical expertise and strong project leadership skills. The candidate must possess strong technology and program/project management experience, validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. They are expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As they progress, they will lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in their domain. In this role, they will apply their management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.

Qualifications

• 8+ years of cloud computing experience
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• 8+ years of technical program management experience
• Experience with software development life cycle (SDLC) and agile/iterative methodologies
• Experience managing engagements using both Waterfall and Agile/Iterative methodologies

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.