Principal Engagement Manager, AWS Professional Services
About the role
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain.
Responsibilities
- Lead and manage complex cloud migration and implementation projects
- Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distill customer needs into clear technical requirements and map them to business outcomes
- Decompose complex technical problems into actionable, deliverable solutions
- Contribute to technical documentation and define documentation standards
- Apply management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations
Basic Qualifications
- 8+ years of cloud computing experience
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
- 8+ years experience in project management of technical programs
- 8+ years experience with software development life cycle (SDLC); Waterfall/Agile/iterative methodologies
- Experience leveraging GenAI for project management and agile methodologies on enterprise level engagements
Preferred Qualifications
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Managed and delivered IT and Transformation engagements for a Fortune 100 company
- Work experience in any of the industries such as Financial Services (Banking/Insurance), Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing
Pay
- USA, CA, Mountain View: 210,100.00 - 284,300.00 USD annually
- USA, CA, Santa Monica: 182,700.00 - 247,200.00 USD annually
- USA, GA, Atlanta: 182,700.00 - 247,200.00 USD annually
- USA, NY, New York: 201,000.00 - 271,900.00 USD annually
- USA, TX, Austin: 182,700.00 - 247,200.00 USD annually
- USA, TX, Dallas: 182,700.00 - 247,200.00 USD annually
- USA, VA, Herndon: 182,700.00 - 247,200.00 USD annually
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave