Principal DevOps Engineer
About the role
The Cortex team builds and delivers the industry's most advanced SecOps platform, consisting of XDR, XSIAM, XSOAR, and XPANSE. As a Principal DevOps Engineer for the Cortex platform, you will serve as a technical pillar and visionary, architecting, scaling, and optimizing a massive-scale, multi-region GCP environment.
Responsibilities
Architectural Leadership & IaC Strategy: Design and govern the global, multi-region cloud infrastructure strategy using Infrastructure as Code (IaC) principles (Terraform). Establish blueprints and modular architectures that scale seamlessly across the enterprise.
Strategic CI/CD & Platform Engineering: Partner with engineering leadership and specialized pipeline teams to architect robust, secure, and self-healing continuous delivery workflows, radically reducing time-to-market for Cortex features.
Cloud Economics & Optimization: Drive the long-term optimization strategy for our global GCP footprint. Architect for maximum performance, multi-zone reliability, and sophisticated cost-efficiency/FinOps models.
Consultative Engineering & Influence: Serve as a trusted advisor to Product Engineering teams. Influence the core application architecture early in the lifecycle to ensure services are natively containerized, horizontally scalable, and highly observable.
Systemic Reliability & Incident Governance: Act as a critical escalation point for complex, systemic outages. Lead post-mortems, identify systemic vulnerabilities, and design architectural mitigations to prevent recurring incidents across the entire platform.
Advanced Tooling & R&D: Spearhead the creation of internal platforms, automated remediation frameworks, and intelligent auto-scaling solutions to eliminate manual operational toil.
Technology Evangelism: Continually evaluate emerging technologies, paradigms, and open-source tools. Define the technical roadmap for the DevOps organization and mentor senior engineers across the team.
Qualifications
10+ years of experience in DevOps, Site Reliability Engineering, or Cloud Architecture, with a proven track record of owning large-scale, business-critical production environments.
Deep, authoritative expertise in Google Cloud Platform (GCP) or Amazon Web Services (AWS), including complex networking, IAM governance, and multi-region architectures.
Expert-level mastery of Kubernetes (GKE/EKS) and the broader cloud-native ecosystem (Service Meshes, Ingress controllers, advanced scheduling).
High proficiency in Python or Go, advanced Linux internals, and robust shell scripting. Expert-level experience designing maintainable, dry, and scalable Terraform modules.
Deep architectural understanding of enterprise-scale software delivery pipelines (e.g., GitLab CI, GitHub Actions, Jenkins) and GitOps methodologies (e.g., ArgoCD).
Proven experience designing comprehensive, platform-wide observability strategies using tools like Prometheus, Grafana, OpenTelemetry, and PagerDuty.
Preferred Qualifications
Demonstrated ability to lead cross-functional initiatives, influence engineering directors, and align technical roadmaps across distributed global teams.
Exceptional capacity for troubleshooting deeply complex, distributed systems, networking bottlenecks, and cloud infrastructure anomalies.
A proven track record of operating with absolute autonomy, making high-stakes architectural decisions, and owning the long-term outcomes.
Pay
$147,000.00 - $237,500.00/yr
Schedule
Full-time
Benefits
Our commitment to diversity and inclusion is unwavering. We celebrate the unique backgrounds, experiences, and perspectives of our employees, and we strive to create a workplace where everyone feels valued and empowered to bring their best selves to work. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Equal Opportunity Employer
We are an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Is Role Eligible for Immigration Sponsorship?
No.