Principal Data Systems Software Engineer - SRE - Top Secret Clearance Required

About the role

GoldenGate Service is a new multi-tenant, cloud‑native service for real‑time data integration and replication in heterogeneous IT environments. It enables users to replicate and integrate data from various sources—operational, analytics, and real‑time streams such as Apache Kafka—and is designed to scale across thousands of tenants while providing transactional change‑data‑capture, replication, and transformations. The service is built for high performance and availability to support a wide range of customer data‑integration use cases. The team is global, with locations in the US, Hungary, Mexico, and Oracle’s India Development Centre (IDC) in Bangalore, and owns the reliability, availability, operational excellence, and customer experience of the service. Engineers in this role work closely with software development, cloud infrastructure, and customer‑facing teams to keep the service secure, resilient, and highly available as adoption grows across commercial and sovereign cloud environments. The position offers considerable autonomy and the opportunity to shape the roadmap, solve complex distributed‑systems challenges, influence service reliability at scale, and contribute to a cloud service used by enterprise customers worldwide.

Responsibilities

• Operate and support production cloud services that power critical customer migration and data replication workloads.
• Monitor service health, investigate incidents, and lead troubleshooting efforts for complex production issues.
• Participate in incident response, root cause analysis, and post‑incident reviews while driving corrective and preventative actions.
• Act as the ultimate escalation point for complex or critical issues that are not yet documented as Standard Operating Procedures (SOPs).
• Partner with software development teams to improve service architecture, reliability, scalability, and operational readiness.
• Design and implement automation to reduce operational overhead and improve service efficiency.
• Build and maintain observability solutions, including monitoring, alerting, logging, dashboards, and operational metrics.
• Contribute to capacity planning, performance analysis, disaster recovery readiness, and service resilience initiatives.
• Support services operating across Oracle Cloud commercial and sovereign cloud environments.
• Leverage Infrastructure‑as‑Code and CI/CD practices to improve deployment consistency, scalability, and operational efficiency.
• Drive continuous service improvement through operational reviews, reliability initiatives, and engineering best practices.

Qualifications

• US citizen with an active Top Secret security clearance (SCI eligibility).
• 7+ years of production engineering experience (distributed services or cloud platform experience preferred).
• Proven experience with automation and strong scripting skills (bash, Python, etc.).
• Solid understanding of Software Engineering and Computer Science principles.
• Solid foundation in Linux Systems Engineering.
• Solid understanding of Networking, Security, and Storage.
• Experience with Docker.
• Understanding of Infrastructure as Code concepts.
• Experience with Terraform and/or Ansible.
• Experience building fully automated CI/CD pipelines (Jenkins, Hudson, TeamCity, etc.).
• Ability to understand and formulate meaningful KPIs and business metrics.
• Experience building, managing, or operating cloud services at one of the big cloud providers (AWS, Azure, GCP, or OCI) is a big plus.

Benefits

• Medical, dental, and vision insurance (including expert medical opinion).
• Short‑term and long‑term disability insurance.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
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