Principal Customer Solution Engineer

About the Role

As a Principal Customer Solutions Engineer, you will oversee the design, development, implementation, and analysis of highly complex technical products, processes, and systems. You will be heavily involved in proposals and estimates to our customers. This is a remote position that can be performed from anywhere within the United States.

Responsibilities

• Support business development and growth for BOP Engineering, specifically in the area of power uprates and component replacement.
• Gather market intelligence to guide product development and suggest innovative ideas before customers need them.
• Analyze customer requests/requirements to develop unique and competitive solutions.
• Collaborate with internal groups such as Sales Teams and Engineering organizations to develop strategies and solutions to address customer needs.
• Coordinate the offer development activities working with engineering team to gather labor and M&S estimates.
• Facilitate activities such as cost estimate, risk analysis, technical description, project schedule, compliance matrix, and project cash flow with appropriate technical subject matter experts.
• Work with Commercial Integration team to support the finalization and issuance of offer letters.
• Participate in technical meetings with the customers.
• Develop presentations to present to customers and internal stakeholders.
• Facilitate customer emergent issues and review of lessons learned.
• Attend industry conferences to build and develop customer relationships.
• Track and report on specific product opportunities, including prioritization and driving to closure.
• Support standardization of offer development material.
• Extract information and produce engineering estimates and graphics.

Qualifications

• Bachelor's degree or equivalent in Engineering.
• 4 years of experience in an industry technical role.
• Experience with SharePoint administration.

Pay

The base salary range for this position is $103,200.00 to $129,000.00 per year, dependent upon experience, qualifications, and skills.

Benefits

• Comprehensive medical benefits including medical, dental, vision, prescription coverage, and Health Savings Account (HSA) with employer contributions.
• Wellness Programs designed to support employees in maintaining their health and well-being, including Employee Assistance Program providing support for employees and their household members.
• 401(k) with company match contributions to support employees' retirement.
• Paid vacations and company holidays.
• Opportunities for flexible work arrangements to promote work-life balance.
• Educational reimbursement and comprehensive career programs to help employees grow in their careers.
• Global recognition and service programs to celebrate employee accomplishments and service.
• Employee referral program.