Principal Consultant - Radiology - Oracle Health (VA Critical Support Solutions Team)

About the role

Oracle Health Government Services is seeking a skilled Principal Consultant - Radiology to join our VA Critical Support Team within a mission-driven organization. In this role, you will be responsible for working directly with Operations, Support teams, and VA stakeholders to resolve complex, persistent issues impacting end users within post-implementation client environments.

Responsibilities

• Work directly with Operations, Support teams, and VA stakeholders to resolve complex, persistent issues impacting end users within post-implementation client environments.
• Deploy to live client sites to assess workflows, ensure adherence to approved processes, and drive resolution of critical issues.
• Apply Oracle methodologies, leading practices, and industry expertise to design and implement effective business solutions.
• Partner with Operations, Support teams, and VA stakeholders to proactively identify, troubleshoot, and resolve complex system and workflow issues.
• Collaborate with cross-functional teams and leadership to ensure successful outcomes.
• Influence customer leadership to support adoption of solutions and facilitate resolution of persistent end-user challenges.
• Contribute to statements of work (SOWs), work breakdown structures, and staffing plans.
• Present and demonstrate solutions to both technical and non-technical stakeholders.
• Lead or support solution design efforts, ensuring high-quality, integrated outcomes across systems.

Qualifications

• Expert knowledge of Oracle Health (Cerner Millennium) solutions, healthcare workflows, system build, implementation, and workflow alignment.
• Ability to independently solve complex problems and drive issue resolution in post-implementation client environments.
• Strong communication and stakeholder management skills, with the ability to influence leadership.
• Experience working across cross-functional teams in high-pressure, fast-paced environments.
• Manage ambiguity and navigate complex challenges with a solution-oriented mindset while maintaining a high level of professionalism and customer focus.
• Strong consulting experience supporting Radiology workflows, imaging operations, PACS, RIS, and clinical integration processes in healthcare environments.
• Experience with Oracle (Cerner) RadNet required.

Education, certifications, or experience

• Bachelor’s degree or equivalent experience.
• 6–8 years of relevant experience, including 3–4 years of consulting experience preferred.
• Proven experience in healthcare IT consulting, implementation, or support roles.
• Experience supporting federal clients (VA/DoD) strongly preferred.

Benefits

• Hiring Range in USD from: $80,500 - $166,100 per year.
• May be eligible for bonus and equity.
• Comprehensive benefits package including medical, dental, and vision insurance, short term disability and long term disability, life insurance and AD&D, supplemental life insurance, health care and dependent care, flexible spending accounts, pre-tax commuter and parking benefits, 401(k) savings and investment plan with company match, paid time off, paid sick leave, and more.