Principal Consultant - Education Cloud Architect

Responsibilities

• Lead end-to-end solution architecture for Education Cloud implementations and digital transformation initiatives.
• Serve as a strategic advisor to client stakeholders, including executive leadership, business sponsors, and technology teams.
• Facilitate discovery workshops to understand institutional objectives, business processes, operational challenges, and future-state requirements.
• Develop scalable solution designs, architecture diagrams, data models, and implementation roadmaps aligned with Salesforce and industry best practices.
• Architect Education Cloud solutions spanning Recruitment and Admissions, Student Success, Advising, Academic Operations, Advancement, Alumni Relations, and Constituent Engagement.
• Define enterprise data architecture, governance frameworks, security models, and integration strategies across Salesforce and external systems.
• Lead data migration strategy and planning efforts, ensuring successful transition from legacy student information systems and related platforms.
• Provide architectural oversight throughout the project lifecycle, including design reviews, configuration guidance, testing strategy, deployment planning, and post-production optimization.
• Collaborate with technical architects, developers, business analysts, and project managers to ensure solution alignment and delivery excellence.
• Drive adoption of Salesforce platform capabilities including Flow, OmniStudio, Experience Cloud, Data Cloud, and other Education Cloud components.
• Contribute to pre-sales activities, solution estimation, proposal development, and client presentations.
• Mentor consultants and solution engineers while promoting architectural standards, delivery methodologies, and best practices across the Salesforce Practice.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, Education Technology, or related field.
• 7+ years of Salesforce platform experience.
• 3+ years serving as a Solution Architect, Technical Architect, Lead Consultant, or equivalent leadership role.
• Deep expertise in Education Cloud and higher education business processes.
• Strong understanding of Education Cloud data architecture, including person accounts, relationships, affiliations, academic structures, and student lifecycle management.
• Experience designing enterprise-scale Salesforce solutions involving multiple clouds, integrations, and complex data migrations.
• Proven experience developing enterprise data models, security architectures, and integration frameworks.
• Strong understanding of Salesforce platform capabilities, declarative architecture, Flow, OmniStudio, Experience Cloud, and related technologies.
• Exceptional communication, presentation, stakeholder management, and consulting skills.
• Ability to translate complex business requirements into scalable technical solutions and strategic roadmaps.

Preferred Qualifications

• Salesforce Education Cloud Consultant Certification.
• Salesforce Application Architect Certification.
• Salesforce System Architect Certification.
• Salesforce Data Cloud Consultant Certification.
• Experience with Student Information Systems (SIS), ERP platforms, and higher education technology ecosystems.
• Experience leading enterprise data migration and modernization initiatives.
• Experience supporting pre-sales activities, solution estimation, and executive presentations.
• Strong understanding of Agile delivery methodologies and large-scale program execution.

Character and Service

• Leadership Competencies:
• Strategic Leadership — Ability to establish a long-term vision and technology roadmap that aligns with institutional goals and business outcomes.
• Client Partnership — Trusted advisor capable of developing executive-level relationships and guiding organizations through complex transformation initiatives.
• Team Leadership — Ability to mentor, coach, and develop high-performing delivery teams while fostering collaboration across functions.
• Innovation and Problem Solving — Demonstrates creativity and strategic thinking when addressing complex business and technical challenges.
• Accountability and Ownership — Takes responsibility for solution quality, delivery success, and client outcomes.