Principal Cloud CX Services Architect

About the role

Your day at NTT DATA As a Principal Cloud Services Architect at NTT DATA, your expertise will shine as you create complex, innovative cloud solutions that meet and exceed client expectations. You will engage closely with our clients and sales/delivery teams, blending solution design with pre-sales activities to drive value co-creation.

Responsibilities

• Leverage your skills to help design secure, multi-year Managed Services solutions and play a pivotal role in their implementation.
• Design advanced managed service solutions that integrate seamless technology and service design across the cloud domain.
• Lead the Managed Service offering's design, testing, and validating new features, and enhance existing service offers.
• Interface with delivery and R&D teams to ensure our solutions are innovative, competitive, and secure.
• Map client requirements against a set of service elements and architectures, leading the full solution development process.
• Facilitate workshops, analyze client architecture, and present solutions that highlight cost savings and growth opportunities.
• Define service elements and ensure compliance and risk mitigation, developing robust transition documents and roadmaps.
• Engage post-implementation, ensuring smooth transitions and participating in renewals where necessary.
• Mentor sales teams, coach colleagues, and act as an advisor, sharing insights and driving our commitment to excellence.

Requirements

• Extensive understanding of cloud technologies, networking, security, and system administration.
• Advanced grasp of multi-cloud technologies, cloud-native workflows, and legacy-to-cloud migrations.
• Applied experience with Azure, GCP, and AWS infrastructure architectures.
• Deep knowledge of Managed Services delivery models.
• Strong ability to work with costing models, collaborating closely with sales and finance.

Qualifications

• Proficiency in communicating the value of our solutions to stakeholders at all levels.
• Ability to facilitate workshops to gather requirements and present solutions.
• Collaborative mindset, thriving in team environments.

Skills

• Bachelor’s degree in information technology/systems or a related field.

Benefits

To thrive in this role, you need to have:

Pay

Commensurate with experience.

Schedule

Hybrid Working.

Benefits

Equal Opportunity Employer.