Principal Clinical Specialist

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About the Role

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Working under limited supervision, you will provide advanced engineering, sales, educational, and technical support in response to complex field inquiries from physicians, healthcare professionals, patients, and field sales staff involving EP products. This role involves a high degree of independence and leadership, acting as the senior clinical interface between the medical community and the business.

Responsibilities

• Performs work that involves a high degree of independence and is perceived as a proven leader/mentor in the region.
• Identifies and routinely uses the most effective, cost-efficient, and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
• Exercises independent judgment in planning, organizing, and performing work; monitors performance and reports status to manager.
• Acts as the most senior clinical interface between the medical community and business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Identifies, reports, and advises on customer needs, product performance, and potential sales opportunities to sales representatives/directors and/or management to influence sales growth and service of accounts.
• Provides engineering, sales, education, and clinical support in response to the most complex field inquiries on a 24-hour, on-call basis.
• Demonstrates a thorough command of all EP products, related product and technical knowledge, trends, and key players.
• Develops, leads, and/or facilitates trainings and other programs on EP products to healthcare professionals.
• Provides insight, guidance, and feedback to management on market feedback and components of the next generation of products.
• Provides regional EP implant case coverage to defined accounts, typically with EP share higher than the national average.
• Provides back-up support to EP Sales Representatives in sales support, regional training seminars, clinical studies/data collection, troubleshooting, and new product in-service training to physicians, nurses, and sales representatives.
• Mentors and provides leadership to EP clinical support roles.
• Continuously develops engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via senior sales personnel and management.
• Assists Training and Education departments with advanced educational seminars and the preparation of educational materials.
• Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
• Resolves and/or facilitates resolution of problems, including identifying causes to prevent re-occurrence.

Requirements

• Minimum of 6 years of clinical experience (internal or external).
• Prior industry/competitive experience, if external.
• Solely dedicated to EP.
• Must be in Sr. EP CS role for 2 years.
• 1 of last 2 performance ratings must be "exceeds expectations."
• IBHRE EP certified.
• Ability to perform the most complex EP cases solo.
• Ability to mentor and train EP CS roles and CA CS roles on complex mapping cases.
• Ability to conduct complex customer education events to sell the value proposition of the full Abbott portfolio.
• Revenue/case higher than national average.
• Performs in top 1/2 of number of cases completed across clinical group at time of promotion in defined Region/Area.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage in our Health Investment Plan (HIP) PPO medical plan (employees may qualify in the next calendar year).
• Excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit—an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries and named one of the most admired companies in the world by Fortune.
• Recognized as one of the best big companies to work for, as well as a best place to work for diversity, working mothers, female executives, and scientists.

Pay

The base pay for this position is $86,700.00 – $173,300.00. In specific locations, the pay range may vary from the range posted.