Principal Business Value Consultant

About the role

This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a technology-driven environment.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Collaborate with sales and account teams to ensure measurable customer outcomes
• Construct scenario-based business cases to secure executive buy-in
• Develop automation tools to streamline value modeling and reporting
• Translate technical product advantages into financial stories for executives
• Lead value management from pre-sale design to post-sale tracking
• Work with Product and Marketing to quantify capabilities and improve messaging
• Report monthly on engagement impact related to retention and expansion

Requirements

• 5+ years in Value Realization or Customer Success within tech/SaaS environments
• Bachelor's Degree required; MBA preferred
• Proven history of driving customer adoption and upsell opportunities post-sale
• Basic coding and automation skills; familiarity with AI agents is advantageous
• Expert in financial metrics like ROI and TCO for business cases
• Strong communication skills for translating technical data into financial impact

Benefits

• Health, pharmacy, optical, and dental care benefits
• Paid time off and sick time off
• Short-term and long-term disability coverage
• Life insurance
• 401k contributions (subject to eligibility requirements)

Pay

$200,000 – $235,000 annually