Principal Automation Analyst

About the role

This position supports the Department of Utilities and is part of an approved Career Development Plan (CDP). It offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Responsibilities

• Assess the Department of Utilities' information needs and recommend improvements.
• Design, support, and maintain relational database solutions within a Microsoft SQL Server environment and vendor-supported applications.
• Address essential department business functions and coordinate with vendors on enhancements or troubleshooting.
• Support the department’s use of the County’s Enterprise Land Management system and related systems connected to Utilities’ work in Community Development.
• Extract, analyze, and present data; develop and test SQL queries, stored procedures, and views.
• Absorb and provide Help Desk oversight when needed.
• Create and update technical documentation for applications, databases, and systems.
• Develop and modify reports.
• Troubleshoot and maintain audio-visual equipment and related software as required.
• Provide guidance to the systems team and serve as team lead when the automation coordinator is absent.
• Train and mentor analysts, and assist with implementing best practices for the department’s database environment, including maintenance, operational requirements, disaster recovery, and security.
• Evaluate alternative solutions to meet user needs and help train department staff on computer systems and software.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in information systems, computer science, business administration, or a related field.
• Three to five years of experience implementing and supporting business information systems.
• One year of network and server administration is preferred.
• Strong knowledge of microcomputer technology, related software, and office automation principles.
• Ability to analyze complex business problems to identify automation solutions, manage large system projects, maintain software systems, and perform network and server administration.
• Ability to develop documentation and training materials, troubleshoot hardware and software issues, communicate effectively both verbally and in writing, and build strong working relationships with internal and external customers.

Qualifications

• Pre-employment drug testing, an FBI criminal background check, and verification of education/degree are required.
• Maintain personal mobile technology as a condition of employment.

Skills

• Knowledge of microcomputer technology, related software, and office automation principles.
• Ability to analyze complex business problems to identify automation solutions, manage large system projects, maintain software systems, and perform network and server administration.
• Ability to develop documentation and training materials, troubleshoot hardware and software issues, communicate effectively both verbally and in writing, and build strong working relationships with internal and external customers.

Benefits

For information on county benefits, view Employee Benefits Summary.

Pay

Salary is competitive and commensurate with experience.

Schedule

Monday - Friday; 8:30 a.m. - 5:00 p.m.

Contact Information

Utilities Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion.