Principal Associate, Risk Manager - Issues & Events Management (Hybrid)

Overview

As a Principal Risk Specialist within the Card Risk team, you will engage with a team of risk managers, product owners and business leads in delivering flawlessly executed event and issue management. Each issue or event is a self-contained project; it requires analysis of the underlying breakdown, identification of the right solution and ongoing execution to facilitate closure. Since risk events and issues do not happen sequentially, at any given time you will be concurrently managing multiple open items. You will collaborate with smart and passionate leaders to improve Capital One’s risk profile while putting the customer first. You will educate and gain buy-in from key stakeholders concerning the health and performance of processes supporting US Card.

Qualifications

• A deep understanding of Capital One Enterprise Risk Management Standards, tools, playbooks and systems to document the risk and resolution as required;
• Demonstrated outstanding communication, relationship building;
• Exceptional collaboration skills necessary for interacting with key stakeholders at all levels across the company to manage, inform, and influence outcomes;
• Strong judgment and critical thinking skills;
• Process and project management experience with excellent organization and planning skills;
• Capacity to deliver quality work, multi-task, and focus on priorities in a dynamic environment;
• Strong problem solving skills;

Basic Qualifications

• A high school diploma, GED or equivalent;
• At least 2 years of Operations, Financial Services Compliance or Risk Management experience;
• At least 2 years of experience in Process Management or Project Management;

Preferred Qualifications

• Bachelor’s Degree or military experience;
• 1+ years of Risk Event management or Issue Management experience;
• 1+ years of analytical experience;
• 3+ years of experience in management of multiple projects concurrently in an autonomous environment;
• 3+ years of risk methodologies and corporate risk practices experience;
• 3+ years of operations management or risk management experience;
• Lever, Agile, Six Sigma, Business Process Management, or Project Management certification;