Principal Associate, Process Risk Optimization - Enterprise Services Risk Operations (ESRO)
About the role
The Enterprise Services Risk Operations (ESRO) organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.
As a Principal Associate on the Process Risk Optimization (PRO) Team, you will work with business partners and other PRO team members to proactively identify and develop risk mitigation solutions for Capital One. We are the first line of defense to help ensure our Company remains well-managed and strengthens its risk posture. Our team delivers strategic, value-added, and risk-based analysis to drive executive leadership decision-making.
In this position, you will play a key role in supporting process-based assessments to identify and evaluate risks across various Enterprise Services functional areas, such as enterprise product management, cyber, network connectivity, development, cloud operations, data management, resiliency, and third-party functions. You will learn about Capital One’s internal operations as you develop subject matter expertise while collaborating with business partners to identify, assess, measure, monitor, control, and report process-level risks.
Responsibilities
- Support PRO in advising business partners on risk, building subject matter knowledge and critical thinking to contribute to process improvements and risk reductions for Enterprise Services lines of business
- Research novel trends in an ever-changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks
- Support the PRO team in educating stakeholders on how to apply risk management principles in accordance with Enterprise frameworks and standards
- Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas
- Support project and program delivery, draft deliverables in a fast-paced environment, and work across multiple workstreams
- Prioritize simultaneous projects and assessments, manage task deadlines, keep project team members informed, and proactively escalate issues
- Participate in risk and other management forums and contribute to continuous improvement of risk and program management practices
- Support internal initiatives to drive efficiency and process improvements within and across teams
- Handle stakeholder interactions, logistics, and deliverables in a fast-paced environment while collaborating across multiple teams to drive successful project outcomes
Requirements
- High School Diploma, GED or equivalent certification
- At least 3 years of experience in risk management
- At least 3 years of experience supporting, partnering, and interacting with business clients
Qualifications
- Bachelor's Degree or military experience
- At least 5 years of experience in project, program, or portfolio management
- At least 1 year of Financial Services industry experience
- Experience with analysis of information security or technology threats and risks
- Background in the financial services industry, including familiarity with regulatory practices; governance, risk, and compliance; information and network security, AWS cloud; machine learning and artificial intelligence; data management; third party and contingent workforce; incident response
- Process development, documentation, or improvement experience
- Experience in controls development, controls management, and reporting activities
- Holds one or more of the following certifications: any security, technology, risk, project management, and/or audit certifications (e.g., CompTIA Security+, CompTIA Tech+, CompTIA Network+, CompTIA A+, CompTIA Project+, Systems Security Certified Practitioner (SSCP), Certified Associate in Project Management (CAPM), ISACA Certified in Risk and Information Systems Control (CRISC), ISACA IT Audit Fundamentals Certificate, technology vendor certifications (e.g., AWS, Microsoft, Google))
- Ability to communicate and consider stakeholder needs at all levels of the organization
- Ability to navigate a complex, dynamic organization and prioritize deliverables in a multi-national, expanding business environment
- Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands, and timelines
- Strong communication and relationship-building skills, customer focus, and ability to collaborate and influence across teams to deliver
- Ability to execute tasks in a prioritized manner and coordinate with cross-functional teams
Pay
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked.
- McLean, VA: $131,300 - $149,800
- New York, NY: $143,200 - $163,500
- Richmond, VA: $119,400 - $136,200
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Learn more at the Capital One Careers website.