Principal Associate – Associate Onboarding and Learning & Development (COS team)
Capital One · McLean, VA · 1 mo ago
Human Resources$121k–$138k/yrFull-time
About the role
Enterprise Risk Management (ERM) is the center of risk management for our company and covers all categories of risk, governing policies and standards, risk assessments, and issue and event management. We seek a dedicated and innovative professional to lead our associate onboarding and continuous learning initiatives.
Responsibilities
- Manage the associate onboarding process end-to-end, collaborating directly with Recruiting and other stakeholders.
- Execute key onboarding logistics, including sending welcome messages and assigning buddies to ensure a smooth transition for incoming talent.
- Facilitate and lead aspects of quarterly live training sessions to successfully integrate new hires into the organization's risk culture.
- Serve as the Subject Matter Expert in the onboarding process, providing dedicated support and guidance to both new hires and hiring managers.
- Oversee the maintenance and continued development of the ERM Fundamentals training program, a series of foundational training modules for associates who conduct risk activities across the enterprise.
- Champion associate development by developing, managing, and driving our office’s learning agenda to support ongoing associate education and engagement.
- Partner with business leaders and cross-functional teams to conduct learning needs analysis and design ongoing training solutions.
- Manage the ongoing process of learning strategy review, delivery, measurement, reporting, and revision for ERM curricula.
- Explore, compile, and synthesize best practices to inform the design and delivery of a high-value, high-touch learning experience.
- Drive identification, assessment and execution of ongoing process improvement opportunities in terms of learner experience, quality, and productivity.
- Measure the effectiveness of onboarding and learning programs; share results and partner with leadership to expand impact.
- Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements.
- Manage workload of multiple projects and meet deadlines with minimal direction and supervision.
Qualifications
- Bachelor’s Degree or military experience
- At least 3 years of Project Management, Learning & Onboarding, or Event Management experience
- Master’s Degree in Adult Learning, Learning & Development, Instructional Design, Learning Design, Educational Technology, or a related field
- Highly organized and creative problem-solver
- Proficiency in Presentation Development
- 2+ years of experience in training needs assessment, experience design, or design thinking
- 2+ years of experience in the Banking Industry, Financial Services, or Risk Management
- 2+ years of experience delivering learning or onboarding programs
- Project Management Professional (PMP) certification
Benefits
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Pay
Salaries for Principal Project Manager positions vary by location:
- Mclean, VA: $120,800 - $137,900
- Richmond, VA: $109,900 - $125,400
Schedule
The role is full-time.