Principal Architect, Managed Services

Presidio is a global technology leader transforming industries through cutting-edge digital solutions and next-generation AI, empowering businesses to achieve more through innovation, automation, and intelligent insights.

About the role

The Principal Architect provides technical expertise in the design and development of Presidio’s internal Managed Services platform and associated automations. This role works closely with the Product Owner and other team members to develop solutions to complex technical and business challenges. Responsibilities include interacting with key technical stakeholders, capturing requirements, researching and evaluating options, performing testing or proofs of concept, assisting with pilots, operationalizing solutions, and documenting the process.

This is a remote role situated in the Continental US with 5% associated travel.

Responsibilities

• Provide technical guidance and mentoring to the Engineering team, focusing on adoption of modern platform integrations and automations (e.g., Git, Docker, Ansible, Python, APIs).
• Continually identify areas for improving efficiency via automation throughout Managed Services.
• Author technical articles for knowledge sharing.
• Collaborate with Presidio team members to find innovative ways to solve or improve existing production security issues.

Requirements

• Bachelor's degree or equivalent work experience and/or military experience.
• Minimum of 6–9 years of in-depth architectural and technical knowledge in the following technologies:
  • Network Infrastructure (Routers/Switches/Load Balancers, etc.)
  • Security Controls (Firewalls, NAC, IPS/IDS, Endpoint, Content Filter, VPN, SIEM, etc.)
  • Virtualization Platforms (VMware, Hyper-V, etc.)
  • Cloud (IaaS/PaaS/SaaS) (AWS, Azure, etc.)
• Strong scripting/programming experience with Python.
• Experience with DevOps technologies such as Git, Docker, Ansible, Python, APIs, etc.
• Deep knowledge in Linux system administration and troubleshooting.
• Excellent problem-solving, critical thinking, and analytical skills—ability to deconstruct problems.
• Demonstrated effective decision-making skills related to implementing architecture and design.
• Strong communication skills.
• Solid industry knowledge and expertise in building comprehensive solutions.
• Strong documentation experience.
• Ambitious and goal-oriented, with initiative to work until the job is complete.
• Prior experience working closely with customers and collaborating with IT staff.
• Must be a US Citizen.

About Presidio

Presidio is a trusted ally for organizations across industries, with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. The expert technical team develops custom applications, provides managed services, enables actionable data insights, and builds forward-thinking solutions that drive strategic outcomes for clients globally.

Presidio is committed to hiring top talent from all backgrounds, including underrepresented and marginalized communities. Diversity of skills and thought is a key component of business success.