Principal Architect

About the role

The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.

Responsibilities

• Manage and maintain network infrastructure, including routers, switches, and servers.
• Provide technical support to customers via phone, email, and remote access.
• Perform routine maintenance tasks to ensure optimal system performance.
• Collaborate with cross-functional teams to resolve complex issues.

Requirements

• Bachelor's degree in Computer Science, Electrical Engineering, or related field.
• Minimum 3 years of relevant IT/networking experience.
• Proficiency in network protocols, security best practices, and troubleshooting techniques.
• Strong problem-solving skills and ability to work independently and as part of a team.

Qualifications

• Hands-on experience with Cisco networking equipment.
• Knowledge of cloud services and virtualization technologies.
• Experience with network monitoring tools such as Nagios or SolarWinds.
• Ability to work flexible hours, including evenings and weekends, as needed.

Skills

• Strong communication and interpersonal skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Basic knowledge of SQL and scripting languages like Python or Bash.

Benefits

Comprehensive health, dental, and vision insurance plans.

Pay

$80,000 - $100,000 annually, depending on experience.

Schedule

Full-time, Monday through Friday, with occasional evening and weekend work required.